Michael Schaetzel Email & Phone Number

Northlake, Texas, United States

Southlake, Tx

Southlake, Tx

Dfw Area

Scrum Master, CSM 2011 - 2016Scrum Master for two custom software development teams. Implemented Agile methodologies into the software development process and adopted Scrum and Kanban to facilitate the most effective and productive approach for the teams. Scheduled and facilitated all Agile ceremonies, managed items identified during team retrospectives, removed or managed impediments, tracked and communicated progress and issues to management and Product Owners. Built and maintained strong relationships with Product Managers to ensure alignment on Sprint deliverables. Used CA Technologies (formally Rally) software to manage Agile software development.Project Manager 2006 - 2016Managed multiple, concurrent software development projects, from small to large and complex, for the Fuel Control and Loyalty Program divisions of the company. Directly responsible for executing all strategic aspects of projects from initial requirements gathering and scope creation to development, QA, beta testing, production implementation and support, while communicating project status to project stakeholders throughout the life of the project. Collaborated with external customer project teams from major grocers, major oil companies, and third party technical vendors such as payment hosts and fuel pump and point of sale partners, to align on project scope, timeline and deliverables. Built and maintained strong relationships with internal business units to present a unified team approach for maintaining customer relationships to ensure a reference-able status.

Allen, Tx

Managed and completed T-Mobile wireless hotspot implementation project, in airline clubs and hotels across the United States. - Managed a team of 12 engineers performing RF site surveys, wireless infrastructure installation and creation of as-built documentation. - Documentation specialist for site survey and as-built reports delivered to customers. - Managed third party vendor relationships for hardware procurement and cabling. - Customer Service Manager for entire client base, maintained relationships and facilitated problem resolution. - Inside sales via hot/cold calling and outside sales in response to requests for proposal (RFP). - Performed site surveys and wireless infrastructure installations.

Richardson, Tx

Global provider of supply chain software systems and consulting.

Dallas, Tx

Excelis provides mortgage loan processing in a multi-client, mainframe and network environment. - Performed Account Management and Project Management for all IT related items

Bs, Computer Information Systems

Activities and Societies: Student Government - Vice President

General Studies

Activities and Societies: Baseball