Michael Straus Email & Phone Number

Philadelphia, Pa, Us

Philadelphia, Pa, Us

Philadelphia, Pa, Us

Lead a team of Solution Architects, Design Consultants, Associates, and contractors focused on delivering flawless end-to-end performance improvement solutions for Richardson's clients.Champion a customer-centric design approach, ensuring solutions meet client needs and elevate performance.Oversee project profitability, scope, and on-time, on-budget delivery while maintaining high-quality standards.Implement processes and training to equip the design team for complex projects and client feedback integration.Provide ongoing staff development, training, and coaching to foster individual and collective growth.Partner with the Executive Team on product strategy, incorporating client feedback for future development.Serve as an Executive Design Subject Matter Expert, supporting sales with proposals, resource recommendations, and client presentations.Recruit, hire, and onboard design talent to expand team capabilities.

Philadelphia, Pa, Us

Architected comprehensive, forward-thinking, multi-year learning solutions that met client's/prospect’s strategic needs, reflected best practices in performance improvement, and drove sales performanceFunctioned as key, client-facing member of the pursuit team on qualified large, complex engagements in the pipeline, with a focus on content expertise and adult-learning theoryCreated proposal solutions based on RFPs and/or the team's understanding of the client's/prospect's needsPerformed discovery calls, floated initial recommendations, and presented detailed solutions to clients/prospects as part of the sales teamProvided accurate and comprehensive scope of work for non-traditional solution recommendations, including assumptions, that ensure the appropriate profitability of projectsRepresented the Design function on strategic initiatives (i.e., new product development, pricing and packaging initiatives, operational changes)

Philadelphia, Pa, Us

Utilized instructional design methodology to create sales, leadership, coaching, and related training programs for multi-industry, global client base to support knowledge development and performance improvement initiativesCollaborated with Product and Design teams on development of new learning materials, materials types, activities, tools, and job aidsDeveloped blended learning strategies and delivery methods that leverage online learning platforms and other learning and assessment toolsLed the development of new course content modules and the refresh of existing modulesWrote scripts, developed storyboards, and oversaw production of live actor, animated, and documentary instructional videosResearched, developed, and proposed new course topic areas based on current industry trendsCollaborated with SMEs in learning and development, sales, graphics, and digital design

Philadelphia, Pa, Us

Responsible for needs analysis and designing customized performance solutions to support knowledge development and performance improvement initiatives for clients across a broad range of industries, including financial services, banking, retail, food and beverage, medical sciences, talent management, and nonprofitConsulted with high-profile, global client stakeholders to identify training and performance support needs in order to determine instructional strategies for delivering targeted learning solutionsCreated instructional outlines, project plans, and design recommendations to be presented to client stakeholders to gain agreement and validation on program contentDeveloped the instructional design of workbooks, facilitator’s guides, eLearning modules, and sustainment materials based on needs and objectives uncovered during client needs analysisDesigned and created audience-specific instructional activities using real-life participant scenarios as source material obtained through interviews with client subject matter experts

Philadelphia, Pa, Us

Assisted senior instructional designers and customizing specialists in the creation and layout of sales effectiveness training materials for high-profile clientsEdited and formatted external client-facing materials such as sales training handbooks, PowerPoint slide decks, and communication templates to ensure final products are designed to proper specificationsPrepared and submitted final version of materials to be processed for printing and shipment to domestic and international clientsArranged and facilitated design team meeting webinars

Philadelphia, Pa, Us

Us

Bachelor Of Science (Bs), Technical And Scientific Communication

Associate Of Science (As), Surgical Technology/Technologist