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Michael Lackner Email & Phone Number
Leiter Operations und Support and COO
at
sermocore Software & Consulting GmbH
1 work email found
@sermocore.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 86%
Current company
Role
Leiter Operations und Support and COO
Location
Schwertberg, Upper Austria, Austria
Who is Michael Lackner? Overview
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Quick answer
Michael Lackner is listed as Leiter Operations und Support and COO at sermocore Software & Consulting GmbH, based in Schwertberg, Upper Austria, Austria. AeroLeads shows a work email signal at sermocore.com and a matched LinkedIn profile for Michael Lackner.
Michael Lackner previously worked as Head of Service and Support at Neoom and Head of Service and Support at Tig - Technische Informationssysteme Gmbh. Michael Lackner holds Matura (Brp), Information Technology from Htbla Leonding.
Company email context
Email format at sermocore Software & Consulting GmbH
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{first}.{last}@sermocore.com
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AeroLeads found 1 current-domain work email signal for Michael Lackner. Compare company email patterns before reaching out.
Profile bio
About Michael Lackner
"Stay hungry, stay foolish" - Steve Jobs
Current workplace
Michael Lackner's current company
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Sermocore Software & Consulting Gmbh
Website
AeroLeads page
7 roles
Michael Lackner work experience
A career timeline built from the work history available for this profile.
Head Of Service And Support
Current
Jan 2024 - Present
Head Of Service And Support
Tasks:+ Team leader tasks+ Process management+ Part of the Managment BoardMilestones:+ 7/24 Support for special customers+ Automated workflows (absences, high ticket load, escalations,...)+ Monitoringsoftware for Euromap63 Interfaces programmed
May 2020 - Dec 2023
Teamleader Application Support
Tasks:+ Team Leader Support of all Austrian locations+ Management of the ongoing service operation worldwide+ Ongoing feedback meetings remotely/on-site+ Annual staff appraisals+ Salary talks+ Staff training+ 2nd Level Support cases+ Customer escalation managementMilestones:+ Webbased ticket system worldwide
Nov 2018 - May 2020
Customer Support Specialist
Tasks:+ Part of a team (Austria, China, US) who work together on support cases worldwide+ Maintenance of a MES system+ Problem analysis of all customer components involved (injection moulding machines, interfaces, server infrastructure, network infrastructure, operating systems, virus protection software)+ Problem analysis at the customer's site
Apr 2018 - Nov 2018
Customer Support Specialist
Tasks:+ Implementing and maintenance of a MES system+ Processing and resolution of support requests worldwideMilestones:+ Ticket system programmed for outlook (VB6)
May 2012 - Apr 2018
Head Of It-Services
Gd-Data Handelsgesmbh
+ Server and client support for customers in Upper Austria+ Network infrastructure maintenance+ IT-Security Managment+ Software support for Windows and server operating systems+ Software support for surveying software (Autodesk, rmDATA,...)
Aug 2005 - May 2012
2 education records
Michael Lackner education
Matura (Brp), Information Technology
Education record
Has Perg
FAQ
Frequently asked questions about Michael Lackner
Quick answers generated from the profile data available on this page.
What company does Michael Lackner work for?
Michael Lackner works for sermocore Software & Consulting GmbH.
What is Michael Lackner's role at sermocore Software & Consulting GmbH?
Michael Lackner is listed as Leiter Operations und Support and COO at sermocore Software & Consulting GmbH.
What is Michael Lackner's email address?
AeroLeads has found 1 work email signal at @sermocore.com for Michael Lackner at sermocore Software & Consulting GmbH.
Where is Michael Lackner based?
Michael Lackner is based in Schwertberg, Upper Austria, Austria while working with sermocore Software & Consulting GmbH.
What companies has Michael Lackner worked for?
Michael Lackner has worked for Sermocore Software & Consulting Gmbh, Neoom, Tig - Technische Informationssysteme Gmbh, T.I.G. Technische Informationssysteme Gmbh, and Engel.
How can I contact Michael Lackner?
You can use AeroLeads to view verified contact signals for Michael Lackner at sermocore Software & Consulting GmbH, including work email, phone, and LinkedIn data when available.
What schools did Michael Lackner attend?
Michael Lackner holds Matura (Brp), Information Technology from Htbla Leonding.
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