Michael Laliberte Email & Phone Number

Eden Prairie, Minnesota, United States

San Francisco / Minneapolis

- Support the national Care Delivery Network Management with each Care Delivery organization’s (CDO’s) network development and contracting efforts.- Contribute to the develop of a business plan integrating national strategy for existing and new Care Delivery markets, including data analysis of payers, physicians, hospitals, and products. - Responsible for working with complex data sets and developing reports that can be used by senior leadership to guide strategic decisions.- Conduct research on market conditions in existing and new Care Delivery markets for national strategy. - Responsible for data collection, validation and analysis of physician network, health system and payer databases to support market growth strategies.- Support the process for completing and updating market assessments in existing and new markets.- Establish and maintain strong working relationships with Optum Corporate, Care Delivery National Team and each CDO.

San Francisco

• Develop, upgrade & manage of all aspects of Patient Population Health registries; normalizing disparate data from multiple sources gaining consensus on acceptable data integrity, & incorporating into point of care clinical workflows; driven from a hands on understanding of provider/data interfaces.• For risk adjusted MHMG HMO population drove 25% gross value (HCC $) increases for net-new members. Maintain gross value for continually enrolled risk adjusted HMO patients • Project-managed application & submission of successful Level-3 NCQA patient centered medical home (PCMH) certification within the first year of My Health Medical Group’s inception. Advocate for the ongoing activities required for certification maintenance. Managing the current re-certification process• Perform quantitative analysis & evaluate quality of care outcomes provided from the health registries. Additionally monitored, trended & reported clinical evidence-based outcomes • Subject Matter Expert for Minedshare population health application. Maintaining close, partnered relationship with Optum One/Humedica; providing first-line data QA; ensuring fixes are appropriate & timely; identified gaps within application affecting condition cohort design• Design ad hoc data reporting from disparate data sets, reports, reporting tools & resources; gaining working knowledge & understanding of various applications & resource expertise throughout organization. Data includes claims, clinical, financial, billing & provider productivity, et al.• Create content, collate data, manage & publish status reporting of all business health components of PCMH; customized into provider-team monthly score sheets.• Project Management of key healthcare industry initiatives geared towards risk adjustment (i.e. Hierarchical Conditions Category (HCC).) Increased organization revenue over $4 million within 18 months. Improved organization’s performance in risk adjustment by 10% within 12-month period.

San Francisco Bay Area

• Created and developed business tracking system. Where none existed, developed a comprehensive financial and informational business tracking system for the solutions-based telecommunications business line within United States Northwest market.• Served as local liaison to Telecommunications Solutions Team members managing cell site builds, cell site switch technology maintenance, cell site field technology upgrades & general cell site business & IT activities.• Managed scheduling, financials, hire/separation of multiple project teams• Maintained client relationship new business and add-on business planning

• Grew government accounts to $5.2 million annually with 20% gross profit margins -- Identified opportunity to add on services to government account. Prepared proposals addressing requirements and unmet needs. Established guidelines to ensure services properly outlined in contract. Responsible for 30%+ of $17 million annual revenue generated by contract. • Managed & developed local government accounts in all aspects of information technology requirements • Developed partner relationships, collaborated with subcontractors, reviewed technical resources & evaluated client needs• Developed comprehensive technology proposal responses for client & partner requirements.• Developed & conducted end user training for internal clients proactively; enabling them on Changepoint CRM system components & related functional requirements.• Project managed & developed regional SOP manuals, in accordance w/corporate on-line document management systems.• Developed revenue opportunities via up selling with existing clients, inclusive of senior level management, department management, line management & end-users• Developed a comprehensive understanding of Social Services, Public Works, Port Operations, Public Health, Telecommunications, Fire Safety, Procurement verticals within the local public sector market.• Managed premier partner relationships such as CISCO, Citrix Systems, Hewlett Packard, and Compaq among others; ensuring customer deliverables and satisfaction.• Saved at-risk accounts resulting in a strengthened relationship & additional revenue.

San Francisco, Ca

• • Assessed public & private client technology projects & technical staffing related requirements, identified available & appropriate resources & assigned.• Monitored technical resource & staffing payroll, client billing, maintained related internal & external processes, workflow & policies via Changepoint CRM. (Subject Matter Expert)• Scheduled billable & non-billable assignments for thirty technical consultant resources