Consistently produced over $1.18+ million in revenue each year since 2015.mlarocco@teksystems.com or 610.230.3399

I specialized in executive recruiting, résumé sourcing and personnel networking in the luxury hotel and resort market. Specializing in:- Director of Sales and Marketing and Sales Managers- Director of Food and Beverage and Managers- Executive Housekeeping Directors and Managers

Sold season tickets. Serviced accounts. Solved issues through effectively educating season ticket holders about pricing, best secondary market retail opportunities, and executed booster athletic fund donations.

A fast paced work environment; hosting 40+ hockey games a year and world class entertainment (The Who, Jay-Z, Red Hot Chili Peppers, Cirque du Soleil, etc). Reported all cash flows to Vice President, Finance & Controller and collected outstanding balances. Monitored vault cash, checks and all other ticket and operational related revenues. Supervised suite and club ticket sales and printing with Vice President, Corporate Development. Created, managed and processed hockey and concert manifests, season inventory and payment plans. Oversaw 12 part-time staff members during hockey and events in will call and sales box office. Managed guest ingress and customer service ticket requests during events.

Renewed, upgraded and sold new season tickets for Division One football team - $523,257 YTD. Processed all sales and gifts made to the University’s athletics department. Serviced ticket orders, reconciled daily monetary batches, deposited revenues. Managed, hired and trained part-time ticket positions at each of the ticketed sporting events. Hosted 125 prospective donors in the Athletic Directors suite at each basketball game.

Grew as a sports professional while having a blast! Was part of the sales team that sold out Palace of Auburn Hills 455 consecutive games in a row.

This is where my journey began in sports. I "wore many hats" and refer back to my time working for this Single A baseball team fondly. I earned a lot of knowledge and had a great time putting in some extremely long hours.