Director Global Contact Centers At Iqvia
Current
Jan 2022 - Present
AeroLeads people directory · profile
Michael Lawrence Email & Phone Number
Director Global Contact Centers at IQVIA
at
IQVIA
1 work email found
@imshealth.com
3 phones found area 610 and 925
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Director Global Contact Centers at IQVIA
Location
Philadelphia, Pennsylvania, United States
Who is Michael Lawrence? Overview
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Quick answer
Michael Lawrence is listed as Director Global Contact Centers at IQVIA at IQVIA, based in Philadelphia, Pennsylvania, United States. AeroLeads shows a work email signal at imshealth.com, phone signal with area code 610, 925, and a matched LinkedIn profile for Michael Lawrence.
Michael Lawrence previously worked as Director Communications and Contact Centers at Iqvia and Associate Director Communications and Collaboration at Iqvia. Michael Lawrence holds Bachelor Of Science (Bs), Criminalistics And Criminal Science from Westfield State University.
Company email context
Email format at IQVIA
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{first_initial}{last}@imshealth.com
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AeroLeads found 1 current-domain work email signal for Michael Lawrence. Compare company email patterns before reaching out.
Profile bio
About Michael Lawrence
Accomplished technology professional who possesses senior leadership abilities across global technology teams. Demonstrates excellent communication skills, attention to detail and business acumen. Proven ability to lead technology teams, directing the implementation of complex infrastructure and systems / services which deliver business enabling services. Trusted business partner that demonstrates the ability to think critically to solve business & technology problems.
Listed skills include Disaster Recovery, Enterprise Software, Data Center, Vmware, and 19 others.
Current workplace
Michael Lawrence's current company
Company context helps verify the profile and gives searchers a useful next step.
11 roles · 30 years
Michael Lawrence work experience
A career timeline built from the work history available for this profile.
Director Communications And Contact Centers
Current
Jul 2019 - Present
Associate Director Communications And Collaboration
CurrentAccomplished technology professional who possesses senior leadership abilities across global technology teams. Demonstrates excellent communication skills, attention to detail and business acumen. Proven ability to lead technology teams, directing the implementation of complex voice / Collaboration services which deliver business enabling technology. Trusted business partner that demonstrates the ability to think critically to solve business & technology problems.
Aug 2014 - Present
Associate Director
Current
Aug 2014 - Present
Senior Manager Unified Communications And Messaging
Current
Jul 2014 - Present
Director Global Information Technologies
Infrastructure leader with global responsibilities for primary revenue generating business verticals including Data Protection, Fulfillment Services, and Records Management business services accounting for 2.2 billion of the 3.0 billion in revenue. (2013). Responsibilities include management of over 5,500 enterprise class servers in a global computing environment. Network Operations Center (NOC) Datacenter Operations, Enterprise Systems Monitoring, and Iron Mountain Customer Portal. Direct leadership and goal setting for 9 direct and 36 indirect infrastructure Datacenter, Operations, Enterprise System Monitoring, and middleware resources in North America and India.
Aug 2000 - May 2014
Senior Manager Enterprise Systems
Senior Manager of Enterprise Systems Data Backup and Recovery Business vertical which accounted for over 400 million in revenue in 2013. I led a group of 12 senior IT professionals in North America and India. Responsibilities included system architecture, design / implementation of enterprise class hardware, systems, and services to support data protection business vertical. Additional responsibilities include management of Enterprise Systems Monitoring Team, Enterprise File Transfer (EFT), managing on-call operational support, and Security Services (Anti-Virus, vulnerability assessment and patch remediation, HP Server Automation, etc.).
Apr 2008 - May 2012
Manager Systems Administration
As the manager of Enterprise Systems for Data Backup and Recovery Business vertical, I was responsible for infrastructure leadership of 15 IT Professionals and over 500 Windows, Linux, VMware servers in a heterogeneous computing environment. Key Contributions and Achievements: Successfully managed the implementation of Microsoft Windows / Microsoft SQL 2003 HA clusters (With disaster recovery) and ancillary supporting infrastructure technology refresh to support Data Protection business vertical in North American / European datacenters. Successfully deployed first consolidated virtualization environment using HPC7000 / BL460C blade environment using Cisco 3020 / Brocade FC switching. Resulting in a 68% physical to virtual conversion ratio. Created metrics dashboard based on top infrastructure KPI’s and delivered to senior management team on a reoccurring monthly basis. Implemented Verisign Managed PKI certificate authority, which resulted in a savings of over $168,000 per year (2002-2014) Created first offshore staffing model using third party infrastructure support services for on–call operational support resulting in significant improvement to incident response time and improved business value.
May 2002 - May 2008
Systems Administrator / Team Leader Systems Administration
As the team leader of the Boston based systems infrastructure team responsibilities included systems administration within the Boston corporate campus, which included 3rd tier Windows NT / 2000 Active Directory support, corporate file and print services, Exchange 5.5, Arcserve backup, Citrix, and CA Autosys enterprise scheduling. Assisted management team with goal setting, budget planning, project management and day-to-day management activities. Managed all aspects of the Boston campus on-call 24X7 operational support of the computing environment.
Aug 2000 - May 2002
Systems Support Engineer
Systems Support Analyst, providing first and second level support for enterprise class servers and laptops / desktops.
Jun 1998 - Jun 2000
System Support Engineer
Technical Aid
1997 - 2000
~3 yrs
3 education records
Michael Lawrence education
Bachelor Of Science (Bs), Criminalistics And Criminal Science
Westfield State University
Education record
Needham High School
Education record
Walpole High School
FAQ
Frequently asked questions about Michael Lawrence
Quick answers generated from the profile data available on this page.
What company does Michael Lawrence work for?
Michael Lawrence works for IQVIA.
What is Michael Lawrence's role at IQVIA?
Michael Lawrence is listed as Director Global Contact Centers at IQVIA at IQVIA.
What is Michael Lawrence's email address?
AeroLeads has found 1 work email signal at @imshealth.com for Michael Lawrence at IQVIA.
What is Michael Lawrence's phone number?
AeroLeads has found 3 phone signal(s) with area code 610, 925 for Michael Lawrence at IQVIA.
Where is Michael Lawrence based?
Michael Lawrence is based in Philadelphia, Pennsylvania, United States while working with IQVIA.
What companies has Michael Lawrence worked for?
Michael Lawrence has worked for Iqvia, Ims Health, Iron Mountain Inc., Tac Secured Inc, and Technical Aid.
How can I contact Michael Lawrence?
You can use AeroLeads to view verified contact signals for Michael Lawrence at IQVIA, including work email, phone, and LinkedIn data when available.
What schools did Michael Lawrence attend?
Michael Lawrence holds Bachelor Of Science (Bs), Criminalistics And Criminal Science from Westfield State University.
What skills is Michael Lawrence known for?
Michael Lawrence is listed with skills including Disaster Recovery, Enterprise Software, Data Center, Vmware, Virtualization, Enterprise Architecture, Cloud Computing, and Security.
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