Michael Lechleitner Email & Phone Number

York, Pennsylvania, United States

York, Pennsylvania, United States

York, Pennsylvania, United States

o Performed weekly price changes and sales changeoverso Maintained HR programs; payroll, weekly scheduling; recruiting, new hire orientation and trainingo Coached merchandising standards to achieve sales results o Grew customer loyalty program by over 20% and customer feedback program to #1 in districto Established backroom organization standards to effectively complete all planograms o Furniture department trained to serve furniture customers

York, Pennsylvania, United States

o Ensure completion and compliance of Daily Safety checklisto Counter Balance & Narrow Aisle fork lift certifiedo Inventory Maintenance: Weekly Cycle Counts, Daily product shipments and stocking of incoming freighto Worked collaboratively with PRO services team to meets the needs of professional contractor customers

Knoxville, Tennessee

o Successfully completed FDA, AGES, PPTA and internal quality audits, achieving outstanding ratings or highero Promoted to Octapharma Leadership Academy trainer; trained oncoming new managers on operational standardso Ensure center staff adheres to established Standard Operating Procedures (SOP’s) through observations and documentation review, e-learnings via assigned training modules and monthly staff meetings. o Analyze business reports to improve center quality, efficiency and profitability and implement actions plans as needed.o Conducted weekly plasma shipments to achieve a 100% error free rating

o Multi-Unit (Market) Manager• Championed operational and sales performance and guided employee development for 2 markets; Pennsylvania and East Tennessee with a combined total of 13 stores, over 150 employees with revenues exceeding $9 million • Orchestrated multiple conferences, new store openings, closings and relocations as Project Manager.• Optimized company policies as part of the Process Simplification Team• Generated 3% growth in average dollar per transaction; 2 years running• Earned District MVP for outstanding performance in metrics and district operational leadershipo Store Manager• Mentored 4 associates into store managers• Supervised 3 different stores maintaining sales in excess of $1.5 million and with 12+ associates per store• Collaborated and orchestrated visual merchandising standards for the company as a Visual Merchandising Lead• Influenced Central District as a Microsoft Dynamics 365 system trainer• Directed 20 volunteers to achieve over $40,000 in sales, serving over 7,000 attendees for a one day event• Facilitated a gain of 7.2% in specialty product sales over prior year• Secured an increase of proprietary product sales of 14.9% over prior year• Achieved highest sales performance for Black Friday sales throughout the 170 store chain, 2 years running

Marion, Ohio

o Recognized as a Store Manager Rookie of the Year and FAME Award winnero Generated a revenue increase over 30% which was top 100 out of over 7000 stores in the companyo Maintained store sales in excess of $1 million

Bachelor'S Degree, Business Administration And Management, General, 3.59

Associate'S Degree, Business Administration And Management, General, 3.5

First Year Biblical Studies, Religion/Religious Studies