Supported the IT Security with a tenable scanning and patching scheduling of American Airlines 56,000 + servers and network asserts. Developed a patching schedule with Analysts in the Security Team to control the dwell time of assets. Reduced the mitigation time of critical and high vulns from 2 years to less than 15 days . • Identified new vulnerabilities and sent out awareness of new vulnerabilities to the applications managers and their support staff to plan remediation efforts.• Reviewed Tenable scans and prioritized the patching schedule for the local and offsite patching staff (DXC and Kyndryl) and reviewed progress weekly.• Utilized tools like the Nucleus Application to check the assets in the environments for false positive vulnerabilities and get better visibility of our assets for remediation. • Communicated effectively at all levels, from project team members to Executive Leadership; well versed in change management, risk management, issue management and status reporting. Excels at team building and driving to consensus.• Utilized critical thinking and data analysis skills to review the project and track outcomes. Ensured that compliance requirements were met and accurately tracked within the available tools.

Provided Security support for several Application Managers remotely in London and Ireland.Provided a detailed assessment of current levels of Vulnerability response, and projected costs and needs for process improvement.Created and led presentations around Vulnerability Standards and process upgrades to management staff.Reviewed vulnerability scans and NIST information from outside sources for remediation priority.

Supported Dell Labs and the patching and remediation of Dell lab environments in South America and Ireland. Provided updates to management for status of server farms, created patching schedules and tasked the local admins with active directory issues.• Implemented patching and remediation for Dell Labs throughout the world.• Integrated the work with different teams responsible for patching the infrastructure for testing labs and remote system support.• Reviewed Kenna reports and Vulnerability Performance rating on Windows systems to properly patchy key systems and prioritize networks CVSS and Common Weakness Enumeration scoring to minimize exposure of assets worldwide.

Engaged to consult with senior management at Tractor Supply to develop and improve end to end vulnerability and IT Security. Initially engaged with assessing the security and vulnerability mitigation schedules with outside vendor, but the job evolved into writing and developing Tractor Supply’s Vulnerability management program. Established a world class security mitigation program• Established rules and procedures for both in-house and third party patching and remediation teams.• Improved communication between teams and fostered transparency into the end-to-end security protocol across all environments.• Developed standards for Tractor Supply for scanning and mitigation of CVE and CWE issues within the environment.• Implemented TenableIO into Tractor Supply, with Lumin application for scanner and vulnerability management for Windows, IOS, and Linux Servers and workstations.

Supervised patching and remediation for Neiman Marcus Windows environment using Rapid7 software and supervised the installation of new EPO Servers. Supervised patching for the windows environment.• Created tickets for patching and led and attended change control meetings for compliance and upgrade of applications.• Reviewed and worked with the S3 vendor for penetration testing, and provided feedback to teams for compliance mitigation.• Fostered daily communication between several globally dispersed teams; proactively alerting upper management to opportunities for end-to-end process improvement.

Lead technical advisor to the Veterans Administrations servers for patching and CWE updates. Attended meetings weekly for system upgrades and POAM tickets. Developed timelines for critical vulnerabilities and for application issues on platform Public Trust Security Clearance.• Performed patching and vulnerability management for Verizon cloud infrastructure on their Managed Services Platform (IBM cloud, AT&T cloud, Azure, AWS Cloud infrastructure as well as Terremark’s cloud environment) using Nessus scanning tools.• Patched and updated Windows Server 2008 R2, Windows Server 2012, and Windows 2016 Server environments in both Microsoft RDP sessions and VMWare sessions.• Planned and identified security updates in Federal Veterans Administration servers FISMA FEDRAMP and responsible for “Zero Day” response to emergency hacks in the VA environment.• Provided Federal updates to server vulnerability assessments for long term remediation plans for government requirements.

Served as Technical Operations Manager for a startup wireless carrier.• Created proposals for government funding for rural broadband networks and participated in the development of “Safety Net,” part of the US Government’s nationwide wireless network for public safety entities. • Developed best practices for public safety IP convergence of radio LMR and computer convergence.• Coordinated technical wireless and wireline engineering.• Functioned as Windows Server technical advisor for system design to support community wireless topologies.• Charged with drawing up plans for government proposals to bring high-speed access to rural Texas..

Systems Manager – AT&T, Irving, TX 2006 - 2013Member of the original development team for the U-verse product.• Responsible for technical documentation, team development, and mentoring of new team members.• Performed turn up and server configuration of new VHO’s for AT&T’s U-verse Mediaroom project.• Supported SAN storage with IBM, SUN and EMC systems for future growth on the platform.• Diagnosed and provided corrective actions for network and system disruptions impacting customer service levels. • Assisted field personnel with First Office assignment customers in new markets.• Collaborated with Microsoft and Alcatel engineers to support system changes and upgrades for VHOs nationwide.• Coordinated problem resolution with Microsoft and Alcatel, including communication with other internal groups when appropriate.• Developed technical troubleshooting guides for server and clustered SAN support.• Completed SCCM monitoring of servers and patching of environment.• Modified PowerShell scripts for system maintenance for 2008 servers.