Michael Lee Email & Phone Number

San Jose, California

San Jose, California

Santa Clara, California

-Support the Property Manager in planning, budgeting and control of operating and capital expenditures-Assist in the preparation of forecasts, monthly reports, and variance reports, including accruals, journal entries and month end financial reporting-Handle the posting of accounts receivable and accounts payable, including collection of rent, accruals, payment of expenses, reconciliations, compliance with lease terms, and preparation of all related documentation-Manage neighbor relationships to provide facility maintenance, provide concise solutions to issues, and resolve issues to maintain business reputation

Santa Clara, California

-Maintain occupancy goals as defined by the operating budget and management plan, by successfully leasing apartments, qualifying potential residents, verifying applications, performing credit investigations, and creating all associated documentation accompanying the rental agreements in a timely and accurate fashion for the Property Manager's approval.-Acquaint the new residents with leasing documentation, the property rules, the policies, which affect the residents, apartment functions and emergency procedures, to ensure resident satisfaction on move-in-Responsible for taking a proactive role in the preparation and maintenance of a current resident profile, along with supporting the marketing functions of the property through recording accurate data on prospects and new residents.

-Provide friendly customer service through guest inquiries and concerns and on apartment information such as amenities, work orders, and room-Processed paperwork and leases for new move-ins and current residents renewals-Responsible for contacting future guests and collaborate with account coordinators to confirm move-in's-Utilize Service Track to input maintenance issues, assign maintenance engineers, and follow-up with guests to make sure they receive satisfactory service repairs-Inspected apartments to make sure they are move-in ready and assign team members to fix issues before move-in

San Jose, Ca

-Generated sales by presenting the product in airports and by bringing on-site kiosks to prospective client offices-Responsible for a variety of face-to-face customer service tasks, from enrollment to membership verification to providing members with efficient and friendly service-Managed proper access control for passengers who are qualified members while working with a team of Airport screening for checkpoint entry

Fremont, California

-Present different loan options for clients and proactively manage loan pipeline on a daily/weekly basis-Communicate with customers in gathering loan documents and satisfying loan approval-Prepare loan files for docs and funding, while promoting and maintaining relationships utilizing service excellence-Responsible on marketing loan options through flyers, warm and cold calls to possible clients