Michael Lee Smith Email & Phone Number

Calera, Al, Us

Birmingham, Alabama, United States

-Exceeded maximum sales volume within the brokerage to acquire “Capped” status in 2021, 2022, and 2023-Top 10 as a single agent for multiple months in Real Estate Sales Volume as well as Transaction Sides-Skilled in negotiation deals, contracts, and terms to secure favorable outcomes for clients, while maintaining positive relationships with all parties involved -Knowledgeable of local real estate markets, trends, and property values, enabling informed advice and decision-making for clients-Committed to understanding and meeting the unique needs of clients, building trust, and delivering tailored solutions-Proficient in managing the end-to-end real estate transaction process, from property research and showings to contract negotiation and closing-Familiar with real estate laws, regulations, and contract requirements, ensuring smooth and compliant transactions-Cultivated a strong professional network, fostering relationships with clients, colleagues, and industry partners-Adapted to and utilized industry-specific technology and software tools for streamlined property research, document management, and client communication

Vestavia Hills, Alabama, United States

-Analyzed business, determines areas of strength and opportunity, and sets long term strategic vision for self and 20+ staff members-Headed all financials, working to achieve or exceed monthly revenue, contribution margin, and EBITDA goals-Skyrocketed the department from 28th in the company to top 3 within first year of managing-Oversaw the scheduling, training, and performance evaluations of staff members, highlighting supervisory experience-Built and maintained strong client relationships, ensuring high customer satisfaction and retention-Acted as the point of contact for customer inquiries, resolving issues and addressing concerns effectively-Effectively communicated with clients, staff, and vendors, demonstrating strong interpersonal and negotiation skills-Successfully coordinated logistics, budgets, and timelines for various events-Utilized P&L management, KPIs, and on/off court SOPs

Vestavia Hills, Alabama, United States

-Consistently exceeded monthly revenue goals of $5,000+-Directed Play Learn Love Program and SMART Jr. Tennis Program-Introduced and navigated UTR tournaments

Hoover, Alabama, United States

-Added value to the high performance program by implementing my own creative style of training-Furthered understanding of handling customer relations-Taught private and group lessons to adults and juniors

Pelham, Alabama, United States

-Top producer in client acquisition and retention-Consistently surpassed sales quota of $7,000 per month-Strung all tennis rackets for members and non-members (1,500+ rackets a year)

Chelsea, Alabama, United States

-Managed and ran my own successful tennis academy of 75+ participants-Exemplified my passion by using my extra time to support my clients at tournaments

Honesdale, Pennsylvania, United States

-Managed a $250,000, 7-week summer tennis program-Led all 7 age divisions to win the Wayne County Championship for 3 years straight-Created positive relationships and led the employees in my division-Prepared and provided organized daily lesson plans

Honesdale, Pennsylvania, United States

-Facilitated groups through team building activities-Responsible for providing top-notch customer service

Bachelor'S Degree, Kinesiology And Exercise Science

Kinesiology And Exercise Science

Activities and Societies: Tennis Team Captain and Most Valuable Player

Education record

Activities and Societies: Phi Theta Kappa Honors Society Member, Tennis Team Member