As an Information Technology Specialist at Virginia Health Services, I provide technology support to ensure exceptional customer service for staff and clients. With more than five years of experience in the IT field, I have developed strong skills in creating, implementing, managing, and maintaining computer hardware and software systems.I am adept at troubleshooting reported issues with appropriate diagnostic equipment, as well as planning network installations by considering customer expectations and technical specifications. In addition, I am a strategic leader who collaborates with cross-functional teams to attain set objectives, including value creation, customer satisfaction, and process optimization. I am passionate about leveraging technology to enhance the quality and efficiency of health care services.