Results-driven data analyst with a strong background as an operations analyst, adept at fostering seamless cross-functional collaborations between product managers and engineers. Proficient in leveraging advanced tools including ServiceNow, JIRA, PowerBI, SQL, and Python to extract actionable insights from complex data sets, enabling informed decision-making and process optimization. Proven track record of translating data-driven findings into actionable recommendations, leading to improved operational efficiency and enhanced business outcomes. Seeking to contribute my analytical prowess and collaborative expertise to drive data-driven excellence within a dynamic organization.