Michael Leger Email and Phone Number
Michael Leger work email
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Michael Leger personal email
My name is Michael Leger, and I am the Technical Support Manager at Vortalsoft, a position I have held since 2015. I have improved support for a number of companies throughout my career, working in the call center support, design, and development industry since 1999. My areas of expertise cover all facets of day-to-day call center work, including VoIP, TDM lines, and carriers. I have worked on multiple Aspect Call Center products, closely with Windows Server and VMware. My focus is on developing tools and services that improve support so that people can spend more time outside the office with their families.My interests include micro brewing, Viking history, camping, hiking, cycling, and STEM. I am an avid teacher, enjoying teaching just as much as I do learning and believing that teaching is in fact one of the most effective ways to learn. I am very health-conscious, working out in the gym as often as I can. A father of two, my family and I currently live in Southern Ontario.
Vortalsoft Inc.
View- Website:
- vortalsoft.com
- Employees:
- 55
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Technical Support ManagerVortalsoft Inc. Mar 2015 - Present -
Technical ConsultantVortalsoft Inc. Sep 2007 - Present• Day to day technical support for over 15 call center systems • Responsible for over 90% system upgrades and 80% of ticket closure • Responsible for over 80% technical document creations • Worked in a team to provide 99.99% uptime to all clients • Successfully launched several IVR projects and new Call Center Systems• Work with many pieces of software daily • Aspect ePro 5.2 / ePro 6 / UIP 6.6 / UIP 7 • Microsoft Windows XP / Vista / 7 • Windows Server 2003 / 2008 / SQL / Exchange 2003 -
Owner OperatorEmonk It 2005 - 2007Brantford, Ontario, Canada• PC & Network support for 5 clients • Network Inventory Tracking • Initiated Anti Virus / Malware prevention and protection for all clients • Support for day to day needs for each client
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Jr. Site Support TechnicianRmh Teleservices 2001 - 2005Brantford, Ontario, Canada• PC & Network Support for over 500 systems • Quality control on call center recording system • Improved teams performance with updated network documentation projects
Michael Leger Skills
Michael Leger Education Details
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Brantford Collegiate Institute And Vocational SchoolHigh School Diploma
Frequently Asked Questions about Michael Leger
What company does Michael Leger work for?
Michael Leger works for Vortalsoft Inc.
What is Michael Leger's role at the current company?
Michael Leger's current role is Technical Support Manager at Vortalsoft Inc.
What is Michael Leger's email address?
Michael Leger's email address is mi****@****oft.com
What schools did Michael Leger attend?
Michael Leger attended Brantford Collegiate Institute And Vocational School, Middlesex College.
What are some of Michael Leger's interests?
Michael Leger has interest in Aspect, Stem, Include Micro Brewing, Voip, Health, Asp, Web Design, Windows Networking, Children, Environment.
What skills is Michael Leger known for?
Michael Leger has skills like Windows Server, Technical Support, Microsoft Exchange, Network Administration, Sql, Voip, Ivr, Ip, Windows 7, Call Centers, Networking, Iis.
Who are Michael Leger's colleagues?
Michael Leger's colleagues are Satish Khanna, Bill Wadhwa Pmp, Damanpreet Singh, Babu D, Madhu Babu, Akhil Reddy, Sowjanya Raavi.
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Michael Leger
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