Michael Leidlein Email & Phone Number

Greater Grand Rapids, Michigan Area

While semi retired, I continue to research technology available to assist organizations to improve information access and business processes for justice related departments in government.

Michigan, Indiana, Illinois And Wisconsin

Benchmarking is critical. When weighed against best practices from across similar sub-vertical each solution expands the value of each customer through continuous improvement. Benchmarking measurements when audited enable an organization to assess how the solution implemented has delivered on the promised value.It is my purpose to work with each organization to identify and improve processes that are not yet optimized with regard to business content. These are the steps I recommend to deploy process improvements to onboard, secure and automate the processes required to deliver content to knowledge workers where and when they need it to serve customers and constituents:1. Define the scope of the process requiring improvement2. Define current process(s)3. Work with knowledge workers and management to build consensus4. Identify value to be achieved5. Benchmark current state6. Implement appropriate solutions7. Audit and report

Grand Rapids, Mi

Documentum ASP serving many large West Michigan organizations for electronic document management and physical records storage with scan on demand services