Business Analyst for TCS, working with Data Analytics at StellantisWorked as business analyst gathering requirements for project development, working closely with requesting clients and the development teamAlso did software purchasing for the team

Subject Matter Expert - Microsoft Project for the WebDeveloped documentation and training for usersDeveloped custom automation for team leaders to more effectively use the system via Power AutomateDeveloped PowerApps for inventory tracking in PowerApps using DataVerse

Responsible for the coordination and facilitating of changes to the enterprise technical infrastructure at the corporate data center, as well as overseeing the change control process at our global data centers, has the ability to analyze the impact of changes across a wide range of applications, processes, infrastructure and software packages.

Served in Hosting Operations, overseeing monitoring, patching, and general health of all systems in several different data centers, as well as coordinating efforts across geographically diverse sites to resolve system and application outages.

Performed on-site computer repair and technical support for small offices and home users.

Performed desktop support for the DTE Energy Monroe Power Plant. Supported 300+ workstations, 10 servers, as well as mobile devices and printers.

Served in the Information System Management Office (ISMO) for a deployed Marine Expeditionary Unit. Responsible for maintaining all PC and server assets while deployed at sea or stationed on base.