Visionary healthcare professional with a management focus driven to deliver exceptional performance results. Over 23 years of effective healthcare industry experience holding various positions of increasing responsibilities. Successfully built teams, functions, and processes spanning Medicare, commercial, and third-party administrator (TPA) lines of business. Extensive client-facing experience with well-established partnerships and trusting relationships. Demonstrated ability implement and manage vendor relationships both tactically and strategically to achieve business results. Excellent interpersonal and communication skills with proven ability to lead people and to identify, design, and implement business process improvements including: managing departments and systems to achieve goals and desired results; developing, consulting on and presenting strategies to improve performance; leading meetings of varying levels of size and formality both internally and with external clients; and developing, presenting, and implementing business process improvement opportunities and strategies.