As an ambitious and hard-working individual, I am often recognized for my commitment and ability by highly respected companies. I handle multiple tasks on a daily basis competently, working well under the pressure. Frequent acknowledgment of my contribution from senior management illustrates my potential value to your company. I would welcome the opportunity to discuss my suitability in more detail.
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Front Office (Senior Concierge- Bellman, Lobby Management, Customer Service, Valet Parker)Hormuz Grand Hotel Muscat By Qourvus Collection Carlson Rezidor Apr 2015 - Oct 2018Muscat Governorate, Oman• Welcome and greet the guests and assist them to the front office• Give directions to the rooms/function rooms at the hotel• Bring the guests’ luggage at the concierge area• Provide claim stub numbers for guests’ luggage• Assist guests at wedding functions, escort VIP guests• Assist disabled guests and provide wheelchair if necessary• Daily list print out of guests pick up and drop off, arrival and check out• Distribute newspapers and mails to the rooms… Show more • Welcome and greet the guests and assist them to the front office• Give directions to the rooms/function rooms at the hotel• Bring the guests’ luggage at the concierge area• Provide claim stub numbers for guests’ luggage• Assist guests at wedding functions, escort VIP guests• Assist disabled guests and provide wheelchair if necessary• Daily list print out of guests pick up and drop off, arrival and check out• Distribute newspapers and mails to the rooms daily• Assist the room attendants and do housekeeping tasks if necessary• Clean the glass door at the lobby daily• Check in and check out the guests• Park the guests’ vehicle• Load the guests’ luggage to the shuttle van• Arrange city tours for first time guests if requested• Call taxis for the guests• Log book the taxi’s plate number• Other duties assigned from time to time• Make the daily report transportation's• Call every night for the newspapers for tomorrow• Inventory every month for the transportation reports and the newspaper report• Make the schedule for the concierge staff• Supervised the work of the bellboy• manage the lobby area• Acting Chief concierge• Rebooked plane tickets for the guest• Purchased cinema tickets for the guest• Assist the guest for their designated function rooms• Make emails every day for transportation request• Monitored the daily roster schedule. Absences and public holidays• Check emails every day Show less
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Concierge ,Bellman , Valet Parker , Vip DriverPark Inn By Radisson Davao, Philippines Nov 2013 - Feb 2015Region Xi - Davao, PhilippinesDuties and Responsibilities:• Welcome and greet the guests and assist them to the front office• Give directions to the rooms/function rooms at the hotel• Bring the guests’ luggage at the concierge area• Provide claim stub numbers for guests’ luggage• Assist guests at wedding functions, escort VIP guests• Assist disabled guests and provide wheelchair if necessary• Daily list print out of guests pick up and drop off, arrival and check out• Distribute… Show more Duties and Responsibilities:• Welcome and greet the guests and assist them to the front office• Give directions to the rooms/function rooms at the hotel• Bring the guests’ luggage at the concierge area• Provide claim stub numbers for guests’ luggage• Assist guests at wedding functions, escort VIP guests• Assist disabled guests and provide wheelchair if necessary• Daily list print out of guests pick up and drop off, arrival and check out• Distribute newspapers and mails to the rooms daily• Assist the room attendants and do housekeeping tasks if necessary• Clean the glass door at the lobby daily• Check in and check out the guests• Park the guests’ vehicles• Load the guests’ luggage to the shuttle van• Arrange city tours for first time guests if requested• Call taxis for the guests• Log book the taxi’s plate number• Other duties assigned from time to time• Assist the guest to show the room and explain to the guest about the amenities of the room.• Make a transportation for guest’s arrivals and drop off.• Operate to open the safety deposit box upon guest request. Show less
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Bellman , ConciergeGrand Men Seng Hotel Davao, Philippines Jun 2012 - Jun 2013Region Xi - Davao, PhilippinesDuties and Responsibilities:• Welcome and greet the guests and assist them to the front office• Give directions to the rooms/function rooms at the hotel• Bring the guests’ luggage at the concierge area• Provide claim stub numbers for guests’ luggage• Assist guests at wedding functions, escort VIP guests• Assist disabled guests and provide wheelchair if necessary• Daily list print out of guests pick up and drop off, arrival and check out• Distribute newspapers… Show more Duties and Responsibilities:• Welcome and greet the guests and assist them to the front office• Give directions to the rooms/function rooms at the hotel• Bring the guests’ luggage at the concierge area• Provide claim stub numbers for guests’ luggage• Assist guests at wedding functions, escort VIP guests• Assist disabled guests and provide wheelchair if necessary• Daily list print out of guests pick up and drop off, arrival and check out• Distribute newspapers and mails to the rooms daily• Assist the room attendants and do housekeeping tasks if necessary• Clean the glass door at the lobby daily• Check in and check out the guests• Park the guests’ vehicles• Load the guests’ luggage to the shuttle van• Arrange city tours for first time guests if requested• Call taxis for the guests• Log book the taxi’s plate number• Other duties assigned from time to time• Assist the guest to show the room and explain to the guest about the amenities of the room.• Make a transportation for guest’s arrivals and drop off.• Operate to open the safety deposit box upon guest request. Show less
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Mini Bar Attendant / On-Call BellmanWater Front Insular Hotel Davao, Philippines Apr 2010 - May 2011Region Xi - Davao, PhilippinesDuties and Responsibilities:• Get the list of check out guests• Make mini bar items checklist and replenish them daily• Monitor the stocking/ re-stocking of the mini bar items• Make receipts of mini bar items consumed by guests• Encode the receipts for the mini bar items to the computer using Opera Software• Make daily sales reports and reports of denied charges and late charges• Keeps record of all the receipts and reports of mini bar items• Monitor the… Show more Duties and Responsibilities:• Get the list of check out guests• Make mini bar items checklist and replenish them daily• Monitor the stocking/ re-stocking of the mini bar items• Make receipts of mini bar items consumed by guests• Encode the receipts for the mini bar items to the computer using Opera Software• Make daily sales reports and reports of denied charges and late charges• Keeps record of all the receipts and reports of mini bar items• Monitor the expiration dates of the items• Make a daily, weekly, monthly monitoring and inventory of all mini bar items• Maintain assigned mini bar carts• Maintain, organize and clean assigned storerooms daily• Ensure rotation of all mini bar products• Maintain and complete assigned floors requesting for mini bar services• Obtain stocks from warehouse and store in the assigned store rooms• Handle problems regarding the mini bar• Submit all reports to the finance and purchasing department• Other duties assigned from time to time Show less
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Dinning AttendanatJollibee Davao, Philippines Mar 2006 - Jul 2006Region Xi - Davao, PhilippinesDuties and Responsibilities:• Welcome customers, assist them to their table and take their orders• Make refreshments and serve food to customers• Attend to customers’ needs/requests from time to time • Buss the tables and maintain the cleanliness and sanitation of the dining area• Cleaning the glass window and floor, garbage segregation• Other tasks assigned from time to time
Michael Leo Ibarra Skills
Michael Leo Ibarra Education Details
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St. Mary'S College Of Tagum - Tagum City, Davao14 -
College -
St. Mary'S College Of Tagum - Tagum City, Davao6
Frequently Asked Questions about Michael Leo Ibarra
What is Michael Leo Ibarra's role at the current company?
Michael Leo Ibarra's current role is Sr. Concierge at Hormuz Grand Hotel by Qourvus Collection Carlson Rezidor, Muscat Oman.
What schools did Michael Leo Ibarra attend?
Michael Leo Ibarra attended St. Mary's College Of Tagum - Tagum City, Davao, University Of Mindanao, Colegio De San Juan De Letran, St. Mary's College Of Tagum - Tagum City, Davao.
What skills is Michael Leo Ibarra known for?
Michael Leo Ibarra has skills like Concierge Services, Customer Service, Microsoft Office, Microsoft Excel, Powerpoint, Guest Booking, Airline Ticketing, Tour Planning, Tour Booking, Report Writing, Opera, Valet Parking.
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Michael Leo Ibarra
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