Michael Leonard Email & Phone Number

Shelton, Connecticut, US

Fremont, CA, US

• Managed 40 custom manufacturing and distribution suppliers that provided critical parts to Lam factories in U.S., Mexico, Asia, India, Europe.
• Consulted daily with the top 5 highest spend suppliers helping track and manage their supply chain to ensure on time deliveries to Lam.
• Reported to senior leadership the suppliers’ progress as it relates to revenue targets.
• Conducted daily meetings with Lam’s global factories via MS Teams to update supply chain progress as it relates to manufacturing demand.
• Improved supplier performance by 75% via understanding their root causes and providing leadership to execute supply chain plans.

• Metal Technology and Innovative Precision manufacture custom parts using refractory high temperature corrosion resistant metals and standard metals. Their proprietary deep-draw forming, hot and cold forging, CNC.
• Leader of the sales organization growing revenues 3x in a 5 year time span resulting in the acquisition of another business.
• Created a new and proactive sales culture that helped change behaviors to drive revenue growth.
• Developed new and current relationships with leaders in the defense (DOD/DOE), national scientific lab, space, semiconductor and superconductor industries.
• Manage global accounts representing the top 50% of the revenue stream generating additional annuitized revenue.
• Forecast and plan sales goals and activities that provide a roadmap and strategy for growing the businesses.

• Pioneer of an eCommerce/SaaS international shipping service for direct-to-consumer (DTC) retail companies in the United States looking to grow their international eCommerce exposure and revenues.
• Develop and assist in improving the engineering of software specifications as they relate to warehousing, shipping, logistics and client marketing needs for front and back end technology.
• Strategically consult and sell to C-level executives of companies explaining the technical features and benefits detailing how the products/services benefit their on-line international business strategy.
• Manage accounts and provide strategic consulting support regarding internet fraud, international shipping. taxes/duties and eCommerce payment transactions.
• Analyze data of various reports to make strategic revenue and shipping decisions relevant to over 200 countries across the globe.
• Manage relationships and collaborate with various internal company departments including warehousing, logistics, IT support, international shipping (DHL/FedEx), finance, human resources, sales and customer service.

Gentilly, Île-de-France, FR

• Developed the Western Region by consulting about microbiology to gastroenterology doctors, Managed Healthcare organizations, Long-Term Care companies and executives of regional pharmacy organizations.
• Expanded and improved the sales infrastructure by recruiting and training 11 field sales personnel in various western states while managing Salesforce.com to track and report sales data.
• Managed technology projects such as the implementation of the iPad/iPhone for in-field sales personnel, Salesforce.com roll-out and Webex for remote training purposes.
• Trained the sales team by detailing best practices and role playing to better prepare sales representatives for handling objections given by prospects in the field.
• Awarded with a company sponsored trip to St. Maarten in 2011.

New York, NY, US

• Consulted C-level executives by presenting value adding action plans for their software business travel technology spend followed by closing the deal.
• Responsible for Alaska, Oregon, Washington, Idaho and Utah by managing and growing 30 existing client portfolios and while managing 8 sales employees.
• Managed, recruited and coached 8 Account Executives and 4 Customer Service personnel, ensuring effective communication between operational and sales departments.
• Trained 12 Western Region employees monthly, via Webex technology, how to use Salesforce.com and developed sales strategies by role playing.

Burbank, CA, US

• Promoted to the sales organization in August 2007 and relocated to Oregon to drive regional apparel service sales during a recession resulting in President’s Club.
• Trainer for 6 District Managers in Oregon how to mitigate customer service disruptions during a corporate acquisition of a smaller apparel competitor.
• Operations Manager for 8 route sales service representatives in San Francisco to 500 customers.
• Account Manager for the Top 52 accounts by growing sales in existing accounts and problem solving to retain existing business customers.
• Financial Manager for a $10 million P & L focused on cutting excess operating costs while growing revenue by 12%.
• Project Manager for operations personnel, service/sales training and technical projects that were corporately mandated.

Mason, OH, US

• Managed 10 employees in a newly opened branch performing the roles of various managerial positions including sales management, sales training, route operations, customer service, recruiting, technology training and.
• Financial Manager for a $5 million P&L while managing accounts receivable, accounts payable, cost analysis and revenue forecasts.
• Trainer of various firm-wide initiatives such as implementing Dell hand held route computers.
• Account Manager for 100 clients by growing sales, maintaining contractual agreements, and delivering on customer service expectations.
• Sold service contracts to the biotech, medical and industrial industries resulting in President’s Club in FY 2003.

- Technology liaison for the National Business Development Group.- Author and IT development team member of the company's first Intranet site.- Worked full-time while attending GMU pursuing an Economics degree.

Ba, Economics

Education record