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Michael Leonard Email & Phone Number

Responsable d’Activité - Pilotage de la sous traitance at SFR
Location: Greater Paris Metropolitan Region, France 5 work roles
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Current company
SFR
Role
Responsable d’Activité - Pilotage de la sous traitance
Location
Greater Paris Metropolitan Region, France
Company size
9777 employees

Who is Michael Leonard? Overview

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Quick answer

Michael Leonard is listed as Responsable d’Activité - Pilotage de la sous traitance at SFR, a with 9777 employees, based in Greater Paris Metropolitan Region, France. AeroLeads shows a matched LinkedIn profile for Michael Leonard.

Michael Leonard previously worked as Responsable d'activité - Pilotage de la sous traitance at Sfr and Directeur Centre de Recueil Telephonique at Gfk.

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Email format at SFR

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SFR

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Profile bio

About Michael Leonard

Michael Leonard is a Responsable d’Activité - Pilotage de la sous traitance at SFR. He possess expertise in leadership, microsoft office, management, gestion de projet, service client.

Listed skills include Leadership, Microsoft Office, Management, Gestion De Projet, and 1 others.

Current workplace

Michael Leonard's current company

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SFR
Sfr
Responsable d’Activité - Pilotage de la sous traitance
paris, île-de-france, france
Website
numericable-sfr.com
Employees
9777
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5 roles

Michael Leonard work experience

A career timeline built from the work history available for this profile.

Responsable D'Activité - Pilotage De La Sous Traitance

Current
Sfr

Région De Paris, France

Au sein de la Direction du Service Client, pilotage des activités commerciales et techniques, Fixe et Mobile, du service client Premium.Pilotage des prestataires:-Optimisation de la prise en charge client-Définition et suivi des objectifs-Coordination et animation de la prestation-Garant de l'atteinte de la qualité de service et de la performance-Accompagnement dans l'appropriation du dispositif par les conseillers clientsDéfinition de la feuille de route et de la mise en action du plan de marche du dispositif du Service Client Premium:-Ciblage des clients à traiter-Définition des axes de différenciation-Optimisation des process et des outilsAnalyse des données:-Analyse des cibles, des motifs et des différents médias de contacts

Jul 2018 - Present

Directeur Centre De Recueil Telephonique

Gfk
Dec 2013 - Jun 2018

Directeur Adjoint Centre De Recueil Telephonique

Gfk
Sep 2009 - Nov 2013

Chargé De Terrain

Gfk
Jan 2003 - Aug 2009

Chef D’Équipe

Gfk
Jun 2000 - Dec 2002
Team & coworkers

Colleagues at SFR

Other employees you can reach at numericable-sfr.com. View company contacts for 9777 employees →

CD Christophe De Livois Christophe De Livois Colleague at SfrGreater Paris Metropolitan Region, France View → LC Laurent Couturier Laurent Couturier Colleague at SfrSaint-Priest, Auvergne-Rhône-Alpes, France View → MD Mónica Dagnino González Mónica Dagnino González Colleague at SfrProvincia De Santiago, Santiago Metropolitan Region, Chile View → VL Virginie Legrand Virginie Legrand Colleague at SfrNantes, Pays De La Loire, France View → YC Yann Chaumier Yann Chaumier Colleague at SfrVersailles, Île-De-France, France View → TA Tim Anderson Tim Anderson Colleague at SfrKansas City Metropolitan Area, United States View → LC Lysa Crudo Lysa Crudo Colleague at SfrLissy, Île-De-France, France View → EL Eric Lenoir Eric Lenoir Colleague at SfrEnghien-Les-Bains, Île-De-France, France View → NB Nou Ban Nou Ban Colleague at SfrL’Île-Saint-Denis, Île-De-France, France View → JG Justine Gehring Justine Gehring Colleague at SfrGifhorn, Lower Saxony, Germany View →
FAQ

Frequently asked questions about Michael Leonard

Quick answers generated from the profile data available on this page.

What company does Michael Leonard work for?

Michael Leonard works for SFR.

What is Michael Leonard's role at SFR?

Michael Leonard is listed as Responsable d’Activité - Pilotage de la sous traitance at SFR.

Where is Michael Leonard based?

Michael Leonard is based in Greater Paris Metropolitan Region, France while working with SFR.

What companies has Michael Leonard worked for?

Michael Leonard has worked for Sfr and Gfk.

Who are Michael Leonard's colleagues at SFR?

Michael Leonard's colleagues at SFR include Christophe De Livois, Laurent Couturier, Mónica Dagnino González, Virginie Legrand, and Yann Chaumier.

How can I contact Michael Leonard?

You can use AeroLeads to view verified contact signals for Michael Leonard at SFR, including work email, phone, and LinkedIn data when available.

What skills is Michael Leonard known for?

Michael Leonard is listed with skills including Leadership, Microsoft Office, Management, Gestion De Projet, and Service Client.

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