Michael Lesinski Email & Phone Number
@safetyculture.io
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Who is Michael Lesinski? Overview
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Michael Lesinski is listed as Results-driven SaaS professional with 15+ years experience in services, systems management, and leadership. at DragonFly Athletics, based in Kansas City, Missouri, United States. AeroLeads shows a work email signal at safetyculture.io and a matched LinkedIn profile for Michael Lesinski.
Michael Lesinski previously worked as Revenue Operations Systems Manager at Safetyculture and Customer Support Manager at Safetyculture. Michael Lesinski holds Bachelor Of Arts - Ba, Film/Cinema/Video Studies from Columbia College Chicago.
Email format at DragonFly Athletics
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AeroLeads found 2 current-domain work email signals for Michael Lesinski. Compare company email patterns before reaching out.
About Michael Lesinski
Expertise in team building, strategic planning, and process optimization across global locations. Proven success in improving cross-functional alignment and driving adoption of tools to achieve business goals. Passionate about team development, customer satisfaction, and continuous improvement within fast-paced, tech-driven environments.
Listed skills include Leadership, Time Management, Microsoft Office, Management, and 8 others.
Michael Lesinski's current company
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Michael Lesinski work experience
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Revenue Operations Systems Manager
Current- Evaluate, configure, and maintain software solutions within our GTM tech stack to maximize organizational efficiency, aligning systems with business goals and driving tool adoption.
- Collaborate with global GTM teams and analyze usage data to identify areas for improvement within systems and create new processes and provide enablement content for new workflow initiatives.
- Experience with the following systems: Salesforce, Outreach, ZoomInfo, Jira, Vitally, Kustomer, Impartner and more.
Customer Support Manager
- Led the North American customer support team, training and developing the local team while collaborating with global teams in Sydney, Manchester, and Manila on new initiatives and coaching.
- Evaluated and implemented a new unified support tool, consolidating phones, chats, and emails into one platform.
- Developed a global onboarding program, reducing ramp up time for new employees from 6 to 2 weeks.
Senior Support Analyst
- Responded to incoming support volume, resolving escalated technical issues with an average CSAT of 96%.
- Helped develop a new support identified lead program, resulting in $1.06 million in new pipeline for 2019.
Senior Associate Business Analyst
- Led client meetings and provided account analysis for 40+ health care systems.
- Managed multiple client projects drafting specifications for workflow changes in a timely fashion.
Senior Associate Help Desk
- Provided tier 2 help desk support for clients, fixing technical issues and identifying bugs and feedback.
- Reported to the development team on identified bugs and client feature requests.
Customer Care Specialist
- Collaborated with restaurant partners and clients to resolve order issues and drive positive customer experiences.
- Developed and rolled out an updated chat hotkey system, reducing chat response times from 5 to 2 minutes.
Senior Order Fulfillment Agent
- Managed same-day ticket orders for ticket brokers and customers, replacing unavailable, lost, and invalid tickets.
- Resolved critical customer issues in high-anxiety situations to ensure acceptable outcomes for all parties.
Michael Lesinski education
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Columbia College Chicago
Frequently asked questions about Michael Lesinski
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What company does Michael Lesinski work for?
Michael Lesinski works for DragonFly Athletics.
What is Michael Lesinski's role at DragonFly Athletics?
Michael Lesinski is listed as Results-driven SaaS professional with 15+ years experience in services, systems management, and leadership. at DragonFly Athletics.
What is Michael Lesinski's email address?
AeroLeads has found 2 work email signals at @safetyculture.io for Michael Lesinski at DragonFly Athletics.
Where is Michael Lesinski based?
Michael Lesinski is based in Kansas City, Missouri, United States while working with DragonFly Athletics.
What companies has Michael Lesinski worked for?
Michael Lesinski has worked for Dragonfly Athletics, Safetyculture, The Advisory Board Company, Grubhub, and Vivid Seats Llc.
How can I contact Michael Lesinski?
You can use AeroLeads to view verified contact signals for Michael Lesinski at DragonFly Athletics, including work email, phone, and LinkedIn data when available.
What schools did Michael Lesinski attend?
Michael Lesinski holds Bachelor Of Arts - Ba, Film/Cinema/Video Studies from Columbia College Chicago.
What skills is Michael Lesinski known for?
Michael Lesinski is listed with skills including Leadership, Time Management, Microsoft Office, Management, Customer Service, Salesforce.Com, Microsoft Excel, and Social Media.
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