Michael Lestage Email & Phone Number

San Diego, California, United States

San Diego, California

• Serves as a direct contact for a given territory, channel or region but may also take on tasks outside of assigned area• Respond promptly to customer inquiries • Handle and resolve customer complaints• Obtain and evaluate all relevant information to handle inquiries regarding pricing, product availability and complaints • Process orders of all types• Process Warranty and Courtesy Replacement orders• Record customer calls and emails into our Customer Relationship Management (CRM) system pertaining to inquiries, comments and complaints• Record details of actions taken• Communicate and coordinate with our Internal Sales Representatives (ISR)• Communicate directly with our Manufactures Rep Agencies• Support assigned Inside Sales Team members and assist/provide back up in those efforts as a part of the function of this role• Other duties as required

Poway, Ca

• Generate new and repeat sales • Determine customer requirements and expectations in order to recommend specific products and solutions• Present price, credit and terms in accordance with standard procedures and customers’ profiles• Prepare special customer pricing for review and approval by Supervisor• Administers Sales Programs for sales channel partners • Accurately process customer transactions such as orders, quotes, or returns• Provide accurate information regarding availability of in stock or back ordered products• Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability• Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items• Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction• Monitor scheduled shipment dates to ensure timely delivery and expedite as needed• Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaints• Fill requests for catalogs, information or samples• Remain current on consumer preferences, by attending sales meetings, vendor training and trade shows• Manage time effectively, meet personal goals and work effectively with other members of the Holdrite team

Jacksonville, North Carolina Area

• Send and receive messages. • Typical duties include the set up and tuning of radio equipment including antennas and power sources • Establishing contact with distant stations• Processing and logging of messages • Making changes to frequencies or cryptographic codes• Maintaining equipment at the first echelon.• Field Radio Operator School (7 weeks)

Associate Of Science - As, Business Administration And Management, General

Business Administration And Management, General, Sophomore

Currently working on Associate's Degree