● Manages teams of security employees by promoting quality security services, ensuring that employees comply with all labor regulations, client policies and regulations. ● Leads effectively in rapidly-changing and team-oriented environment, while displaying strong analytical and communication skills. ● Maintains relationships with client contacts by leveraging a strong competence in customer service and by solving complex problems through logical recommendations. ● Answers questions, provides information and ensures prompt action on all resident complaints and concerns, as well as conducting quality assurance follow-ups regarding services and building issues. ● Writes detailed and time sensitive reports of daily activities and irregularities, such as equipment/property damage, theft, presence of unauthorized persons and special occurrences (fire alarms, power failures, water damage, etc.).

● Ensured proper set-up and start-up of production in an efficient manner, while adhering to all Safety Policies and Procedures. ● Operated assigned extruders to produce profiles that met established quality standards; made process adjustments as required to established running and quality specifications. ● Oversaw the proper documenting and displaying of all processing parameters and verifying that changes did not occur on any of the production lines. ● Executed proper packaging and correct quantities as described in the stacking diagrams; transferred complete packaging unit of materials including the correct barcode and tag labels.

● Supervised team members while answering routine and emergency calls, monitoring alarms and video equipment including fire alarms, door alarms, and duress alarms. ● Assign tasks to employees and conducted training and exercises to improve on established protocols, proficiency and readiness. ● Ensured the team was fully aware of the daily schedule, addressed scheduling concerns, approved reports, and briefed leadership team on incidents. ● Completed performance appraisals, handled employee grievances and complaints, and disciplined employees after consultation with the management team.