Michael Levenson Email & Phone Number

Acted as a subject matter expert in Amazon services, Windows OS, and PowerShell.Automated the Kuiper software installation process using PowerShell, reducing install time by 50%.Led a team as the lead engineer, mentoring members on PowerShell scripting and business processes.Implemented AWS services to create scalable solutions across various internal teams, leveraging Secrets Manager to enhance security.Developed PowerShell scripts to increase team productivity in troubleshooting various connectivity issues, reducing troubleshooting efforts by 25%.Managed the team's ticketing system, including ticket delegation, SLA management, and root cause analysis.Implemented standard work and run books, increasing ticketing SLA compliance from below 70% to 99%.

Redmond, Washington, Us

• Designed and configured cloud services within Azure to support needs of Windows Defender • Built custom PowerShell script for cleaning up of stale nodes within Azure Service Fabric• Built custom PowerShell script for determine OS build version to ensure that IaaS systems were running the latest Azure VM Image.• Managed health of Azure VM’s using custom PowerShell script• Managed certificate rotation across Geo’s using PowerShell• Wrote custom PowerShell script for JiT access for administration access into internal Azure Subscriptions• Deployed Azure Service Fabric IaaS across multiple datacenters both regionally and globally which was over 4,000 Windows Servers

Redmond, Washington, Us

• Manage day to day needs of ISDLabs Lab LAN, which includes modifying configs within Cisco Catalyst 2960G’s and Catalyst 6509 switches• Writing of WMI scripts for use on Windows servers within the STLabs Lab• Configure and manage STLabs DHCP servers to ensure that IP addressing is not overly utilized• Installation and configuration of SNORT, MRTG and Splunk for management and visibility within the lab environment, and provide alerting upon an outage for a proactive approach• Manage backups for ISDLab environments ensuring that backups are successful and tapes are moved offsite as required for weekly and monthly backups• Responsible for inventory accuracy of over 3,500 items to ensure that all assets are properly accounted for between the 3 labs that ST Labs manages

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• Created and managed department budget which included build out and maintenance of both the corporate and production networks as well as incremental headcount growth• Managed relationships with vendors to be able to get best pricing on hardware/software• Managed Network and VPN connectivity for remote users as well as site to site, utilizing Cisco ASA and Cisco Pix Firewalls• Built VMware environment for allowing developers a testing environment that was isolated from the rest of the corporate network utilizing access control lists• Migrated child active directory domain into parent active directory domain for ease of management of resources

Mananged and maintained various flavors of Unix servers to provide the SaaS for Lucidoc. Managed Internet and VPN connectivity to datacenter, managed LAN enviroment as well.

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Responsible for installing, maintaining, montoring, LAN/WAN infrastructure. Make necessary changes to configs to support new hardware as needed. Modify ACL's to allow for management on specific networks and VLAN's

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Responsible for maintaining LAN's, Firewalls, VPN's, VoIP Phone system, along with all back office servers. Worked with outside vendors to provide services and setup releationships to supply hardward/software needed for employees us.

Seattle, Wa, Us

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Dallas, Tx, Us