Michael Lewin work email
- Valid
- Valid
- Valid
Michael Lewin personal email
Michael Lewin phone numbers
Throughout my career, I have been dedicated to delivering leadership excellence by fostering collaborative environments that ignite creativity and drive effectiveness, all with an unwavering focus on customer success. My expertise spans across various domains, including Customer Success (Day 2 Lifecycle management), Quote-to-Cash functions (Quoting, Provisioning, Fulfillment, Billing, and Collections), Finance, Operations Management, ERP Deployment, Project Management, and Customer Relations. My wealth of knowledge in these areas has played a pivotal role in supporting company growth both organically and through successful acquisitions.Collaboration with GTM teams, IT, Product Management and Finance teams have enabled successes in multiple areas such as integrating acquisitions into core systems, creation of customer-facing portals and AI-enabled tools that optimizes workflow for customers and internal staff, and successful deployment of ERP and other back-office systems.I am constantly driven by the pursuit of excellence and am eager to leverage my vast experience and skills to drive transformative growth and success.
Mljl Solutions
-
Managing DirectorMljl Solutions Mar 2024 - PresentWorking with industry-leading companies to provide insight into workflow and methodology from genesis to completion, including discovery, documenting, analysis, recommendation and automation planning of business processes
-
Vp Of Customer ExperienceKaseya Oct 2020 - Mar 2024Miami, Fl, UsWorking for the leading provider of complete IT security and infrastructure management solutions for managed service providers (MSPs) and internal IT organizations, I have been chartered with building up the Back-Office Customer-facing Support Organization focusing on developing efficiencies and providing a high-level customer experience. Additionally, I am focusing on streamlining Quote to Cash workflows and developing customer-facing portals to simplify interactions with Kaseya. -
Vice President - Global Customer Relations And Channel ManagementIpc Systems, Inc. Sep 2014 - Feb 2020Jersey City, New Jersey, UsAfter creating global process and procedure for the global project management team, I was tasked by the SVP of Global Sales to take on a role defining framework and vision for customer engagement for Day 2 Support and Business As Usual (BAU) interaction between Customers and Channel Partners leading global team of 37 customer-facing individuals responsible for ensuring success for all parties. Aside from being responsible for $20M of Day 2 turret expansion revenues, as well as, bookings of $147K in Monthly Recurring Charges (MRC) in Trader Voice sales, I sponsored quote-to-cash commercial efforts in deploying IPC’s cloud-based Unigy 360 product, implementing CPQ tool on SalesForce platform. I also spearheaded the transformation of the customer-facing portal updating technology and ensuring platforms of interaction are concise and easy to use, creating efficiencies and time savings for all parties. -
Director Project ManagementIpc Systems, Inc. Feb 2009 - Sep 2014Jersey City, New Jersey, UsI was tasked by the SVP of Operations, to instill structure and oversight for successful deployment of over 600 IPC Turret Trading Systems in the Greater New York area. I created the PM Portal, a tool used to set standards for the project management team, to ensure consistency and completeness and real-time views into cost to budget analyticsfor IPC deployments globally.
-
Director Erp OperationsIpc Systems, Inc. Mar 2007 - Feb 2009Jersey City, New Jersey, UsUtilizing my Operations and Finance background, I was tasked to lead the global deployment of an Oracle ERP system consolidating over 21 corporate systems into a single system of record consisting of 27 Oracle modules to 35 separate entities. Completed application/vendor selection and global deployment in less than 2 years, managing expenses below the target $14M professional services budget.
-
Director Of OperationsIpc Systems, Inc. Mar 2005 - Mar 2007Jersey City, New Jersey, UsI was recruited by COO to lead integration of 3 acquired companies in E911 space into newly formed division leading all aspects of Operations from Manufacturing to Service and Channel Support resulting in 15% quicker time to market and increased margins ultimately leading to sale of the division resulting in 96% RoI in 4 years.
-
Regional Operations ManagerIpc Systems, Inc. Jun 1996 - Mar 2005Jersey City, New Jersey, UsAs de facto General Manager of the Region, I managed diverse mix of technical and professional staff responsible for all facets of business from Sales to Service, implementing trading systems and providing service and support for clientele of Central Region, 17 state area based in Chicago. Supported 5x corporate growth by onboarding Asian Branches to new ERP platform, creating and applying consistent operations processes to support expanding business.
Michael Lewin Skills
Michael Lewin Education Details
-
University Of IowaAccounting
Frequently Asked Questions about Michael Lewin
What company does Michael Lewin work for?
Michael Lewin works for Mljl Solutions
What is Michael Lewin's role at the current company?
Michael Lewin's current role is Passionate VP of Customer Experience | Transforming Challenges into Triumphs for Client Success | Driving Collaborative Environments for Optimal Customer Satisfaction.
What is Michael Lewin's email address?
Michael Lewin's email address is mi****@****ipc.com
What is Michael Lewin's direct phone number?
Michael Lewin's direct phone number is +121285*****
What schools did Michael Lewin attend?
Michael Lewin attended University Of Iowa.
What skills is Michael Lewin known for?
Michael Lewin has skills like Voip, Telecommunications, Telephony, Service Delivery, Integration, Sip, Project Management, Solution Selling, Data Center, Vendor Management, Managed Services, Unified Communications.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial