Selected for IT Development Program

• Assists in setting up audit requests in the compliance intranet• Follows up and clarifies on audit requests • Conducts key phases of Informational Technology audits • Conducts audit testing under the supervision of the project lead• Identifies internal control weaknesses, audit exceptions and inefficiencies • Responsibility for identifying, analyzing, and concluding upon the effectiveness and efficiency of internal controls and displays an understanding of the risks and materiality with supervision • Produces clear, complete, concise, and well organized work papers conforming to methodology standards.• Organizes the information received based on testing areas• Coordinates audit testing with other team members• Reports testing status and discusses audit issues with the project lead• Adheres to internal standards, policies and procedures• Performs other duties as assigned

• Manages previous duties alongside new Intern responsibilities• Assists visitors and answers calls at front desk• Understands and utilizes new document types for duties such as issuing corrections and ID creation

• Practiced general office work, time management, and multitasking• Created hundreds of documents• Filed, scanned, and managed thousands of documents• Adapted to changing office duties

• Anticipated customer needs and handled client complaints with courtesy and professionalism• Served 7+ tables at once during peak hours• Maintained high level of customer service in a hectic environment