Implemented ZOHO CRM systems and managed databases for GolfPlayed (60,000 Users +) and external clients.Optimized sales and support tasks through systems such as our CRM to enhance efficiency and focus.Developed and managed automated sales journeys mainly for the South African and USA markets across multiple channels.Managed teams and projects by prioritizing tasks, overseeing progress, and forecasting requirements.Designed and executed lead generation journeys, marketing campaigns and SEO strategies.Utilized reporting systems to analyze data and inform strategic decision-making for sales, marketing, and operational initiatives.Managed stakeholder relationships with an emphasis on problem-solving and critical thinking to resolve queries.Integrated and managed data-feeding systems into the CRM to facilitate engagement with leads and customers.Managed personalized communication and engagement with clients via dynamic and static lists within the CRM.

Coordinated and managed sales for virtual and physical products.Utilized HubSpot CRM to track, monitor, and record customer interactions and conversions.Managed WordPress and the integrations into HubSpot and other systems.Executed advertising campaigns and promotions via Meta and Google.Orchestrated email campaigns through mailchimp.Conducted B2B sales for Spotlight Social (GolfPlayed subsidiary) selling database management and communication software.

Planned and coordinated events involving sponsors, golfers, and golf course staff.Initiated engagement and fostered relationships with golfers and sponsors to enhance event experiences.Managed event budgets, ensuring cost-effectiveness and adherence to financial targets.Sourced all necessary equipment, branding materials, and staff to ensure the successful execution of events.Generated and captured pre-event and on-site content for marketing purposes to promote events.Achieved membership sales and maximized field attendance for each golf event.

Goodweather4golf is a golf community and a golf content creation brand.We created marketing content and provided reports for clients including Srixon, Custom Apparel, and Duca Del Cosma. We also built a community and brand following of over 15k followers for Goodweather4golf. (Acquired by GolfPlayed)

Delivered pizzas to customers and addressed customer inquiries.