- Development of corporate applications- Manage Stakeholders from all business areas- Coordinate global projects

- Supplier Management: External team for Global IT Infrastructure services (onsite & offshore)- Process Management: Framework Development for key operative processes (e.g. Compliance, Vulnerability, Change, ..)- Monitoring Services: End User Experience Monitoring for Business critical applications, Global IT Infrastructure Monitoring- Support Functions: 7x24 IT Operations Center and 7x24 Outage Management team- Facility Management: Global Datacenter facilities

Supplier Management:- Define and coordinate roll out of supplier management framework across major supplier in IT Infrastructure spaceScope: 5 suppliers with > 500 external staff members Communication structure, ticket management framework, document and staff management- In depth management of the major supplier for IT Infrastructure Scope: Contract management (adjustements, extension, ..) Service reporting based on contractual key performance indicators to management team Escalation and penalty ManagementProcess Development:- Define and roll out framework to enforce and harmonize key operational processes in IT Infrastructure:Scope: Compliance Mgmt, Continuous Improvement Mgmt, Vulnerability Mgmt, Change, DR Define Process & Responsibilities and nominate persons for key positionsIT Infrastructure Event Management::- Team Lead of Global Operations Center Team (7x24)Scope: 10.000 events per month, team of 12 external staff members operating from offshoreOutage Management:- Transition from internal on call team to a 7x24 Service, based on external offshore team Enhance process with respect to information to stakeholders, Reducing Mean Time to Repair and enforcement of follow up (CAPA)General Management- Deputy of Associate Director of Global Operations and MonitoringScope: Global platform for monitoring of Applications (End to End), Operating Images, databases, storage, backup

General Management:- Deputy of Associate Director Global Linux and Storage Delivery. Responsible for 15 virtual team members located worlwide in 3 datacenters managing 4 PB of data and 2.5k Operating System Images.Project Management:- Preparation and Implementation of the New Operations Model for global IT Infrastructure Services (Role: Stream Lead Unix, Storage, Backup). Shifting run model based on onsite internals to offshore and onsite externals in 7x24 mode.- Consolidation and Harmonization of decentral Pharma business IT @ headquarter to Global Datacenter (Role: Overall Project Manager)Scope: Applications: 19 / Service value p.a.: 0,5 Mio €

Project Management:- Consolidation of the local switzerland datacenter to the global headquarter datacenter in germany (Role: Sub Project Manager)Scope: Applications: 114 / Operating System Images: 358 / Storage Capacity: 96 TB- Consolidation and Harmonization of decentral Chemical business IT to Global Datacenter (Role: Overall Project Manager)Scope: Applications: 18 / Service value p.a.: 1,1 Mio € IT Architecture:- Central Storage & Backup Infrastructure of the Global Merck group datacenter (Role: Lead Architect)

Cost Management:- Service cost and chargeback management for global IT Infrastructure services (Storage, Compute Power, Backup Resource, ..)IT Architecture:- Central Storage Infrastructure of the Global Merck group datacenter (Role: Lead Architect)