· Lead problem solving on BMW F25/F26/G01/G02 and Volvo V431 programs for internal concerns resolution. · Ensure timely and accurate 8-D response for internal findings. · Lead containment actions at the manufacturing shop floor. · Assist production management in establishing and maintaining quality process control charts/documents. · Quality and statistical analysis of current production concerns and processes for designated programs. · Follow up on compliance of quality systems related to the performance of the product and process. · Participate in APQP functions. · Updating quality core documents as needed based on continuous improvement on the operations areas. · Participate in the approval process for temporary deviation to current product/processes. · Internal and external auditing. · Developed and maintained quality systems, processes, and procedures. · Assigned tasks and schedules for all Quality Technicians. · Monitored and audited all quality functions throughout the facility. Responsible for data gathering, entry, and statistical analysis for quality management reports. · Reviewed, defined, and maintained work instructions and work elements and Authored/distributed Quality Alerts as necessary. · Identified key areas of improvements and implemented action plans, such as FMEA · Responsible for assisting, coaching, and training production associates in all areas to comply with TS16949/IATF. · Responsible for associate ISO/Quality training. · Responsible for TS16949/ISO 9001/14001 internal and external audits/document control. · Utilization of AIAG quality tools (Control Plan, PFMEA, PPAP, APQP, MSA, SPC) to resolve quality issues. · Responsible for investigating internal nonconformance findings, containment of product, and disposition of material. · Corrective Action/Preventive Action · Drive/assist in all factory quality and continuous improvement initiatives.

•Developed and maintained quality systems, processes, and procedures.•Supervised a team of 5 quality auditors.•Assigned tasks and schedules for all auditors.•Monitored and audited all quality functions throughout the facility. Responsible for data gathering, entry, and statistical analysis for quality management reports.•Reviewed, defined, and maintained work instructions and work elements and Authored/distributed Quality Alerts as necessary. •Addressed and worked with on-site and off-site customers regarding customer complaints/claims.•Identified key areas of improvements and implemented action plans, such as FMEA•Assisting, coaching, and training production associates in all areas to comply with ISO 9001, 14001, and TS 16949.•Conducted ISO/Quality training.•Supported production in identification and disposition of nonconforming material.•TS16949/ISO 9001/14001 internal and external audits/document control.•Utilized of AIAG quality tools (Control Plan, PFMEA, PPAP, APQP, MSA, SPC)•Investigated internal nonconformance findings, containment of product, and disposition of material.•Corrective Action/Preventive Action•Worked with customers regarding disposition, scrap, vendor errors, and all related documentation/reporting.•Conducted and participated in daily production/quality meetings.•Utilized problem-solving/continuous improvement tools, such as Go-See-Think-Do, DMAIC, and 8Ds.•Developed and maintained all factory quality documents, such as one-point-lessons (OPLs), safety/quality alerts, and •Developed factory SOPs.•Responsible for processing, distributing, and follow-up on internal and external nonconformance claims..•Layered Process Audits.•Drive/assist in all factory quality and continuous improvement initiatives.•Responsible for prioritizing auditing of lots to assist production in meeting daily shipping goals.•Responsible for maintaining control of contained material and documenting changes to product status.

• Monitored and audited processes throughout the facility.• Addressed customer complaints/claims.• Responsible for data gathering, entry, and statistical analysis.• Reviewed, defined, and maintained processing profiles.• Identified key areas of improvements and implemented action plans.• Responsible for assisting and coaching production associates in all areas to comply with ISO 9001 and 14001.• Assisted in associate ISO/Quality training.• Responsible for ISO 9001/14001 internal audits/document control.• Responsible for conducting and participating in daily production/quality meetings.• Utilization of problem-solving/continuous improvement tools, such as Go-See-Think-Do, DMAIC, and GROW coaching techniques.• Responsible for tracking and trending quality and process data.• Developed factory SOPs.• Conducting Pre-shipment dock audits of finished product to ensure quality.• In-process material inspection.• Various lab tests for products.• Responsible for incoming goods inspection/testing• Responsible for maintenance of MSDS, certificates of analysis, calibration records, and process profiles.

• Led a team of 4 auditors and was responsible for coaching up to 50 associates per shift.• Developed/implemented the ISO 9001/22000 compliance program to improve conformance to regulatory requirements.• Reduced consumer complaints by 20% in the first year of the compliance program.• Increased efficiency of quality audits and pre-shipment reviews.• Responsible for assisting and coaching production associates in all areas to validate Pre-Requisite Programs (PRPs) in compliance with ISO 22000 and ISO 22002/TS, as well as ISO 9001.• Assisting in facilitating new hire orientation and associate ISO/Quality training.• Responsible for conducting and participating in daily sensory panels to evaluate product quality.• Utilization of problem-solving tools, such as Go-See-Think-Do, DMAIC, and GROW coaching techniques.• Responsible for understanding all government and Local food safety regulations (USDA, FDA).• Development, monitoring, verification, and validation of PRPs, GMPs, and HACCP Plan to ensure food safety and full compliance.• Conducting Pre-shipment reviews of production documentation, tracking and trending deficiencies, and following up with associates.