Michael Lloyd Email & Phone Number

Markham, On, Ca

Toronto, Ontario, Ca

Leading operations to empower mental health professionals through innovative AI solutions. Passionate about improving patient care and driving growth. Let's revolutionize the way mental health practices operate! #healthcare #AI #mentalhealthSpearheading operational excellence and strategic growth. Proven track record in Technology with a focus on Product Development, Marketing and Business Development. Committed to leveraging technology to enhance mental health care accessibility and efficiency. Excited to be part of CliniScripts' mission to transform the future of mental health practice. #leadership #innovation #healthcare #mentalhealth #AI

Vancouver, British Columbia, Ca

• Managing Industry leading e-commerce platform for custom digital enterprise experience• Transformed national contracting processes and designed program governance for system FMO• Successfully led highly strategic platform migration project for top 1000 mobility Customers within calendar year 2020 from partner licensed solution to wholly owned and operated TELUS digital platform (IQ 2.0)• Reduced existing migration resourcing model by 17% upon assuming role and built year long execution schedule, highlighted by escalation change request process for sales and Customer flexibility • Challenged and rationalized data of current understanding of migration project requirements and installed strict twice- weekly project team attainment calls to deliver ahead of time• Created repeatable white glove project approach for 7 most complex migration clients• Implemented Robotic Process Automation to reduce end to end client portal delivery from 8 to 2 days while saving $300k per year in operational expense

Vancouver, British Columbia, Ca

• Led teams of 3-9 Product Managers and contractors directing product strategy, project management and service development for B2B Wireless, Unified Communications (TELUS Business Connect) and Cloud Business Applications• Launched unique Customer device life cycle services including TELUS Bring it Back and TELUS Easy Payment that have been integral for mass market success and securing multiple large enterprise deals • Launched TELUS Data Manager for Business and Enterprise; a large scale development effort encompassing entire wireless base of subscribers and managing significant revenue implications• Developed end to end process for cloud application delivery and management platform• Managed business and enterprise roll out of key network evolutions including VoLTE, Wi-Fi calling, ESim, Connected wearables• Managed $12-16MM capital project allocation budget and roadmaps for B2B wireless and converged portfolios for driving new incremental revenue and savings• Led CRTC compliance project for Wireless Code of Conduct for Small Business and EPP resulting in permanent shift of how small and medium business are treated internally and in the market for wireless

Vancouver, British Columbia, Ca

• Managed mobile applications portfolio product development from infancy to $35MM in 5 years with focus on integrated AVL/GPS (IOT) Solutions• Operated $20MM budget for supplier licensing, device purchasing and service procurement • Managed team of 3 Product Specialists, accountable for lifecycle of 45 product lines and 17 vendors representing 195,000 subscribers • Accountable for mobile applications contract management and negotiated partner revenue shares and commercial term sheets• Authored B2B go to market content including customer, channel, and executive stakeholder communications• Led capital funded product development and implemented end to end integrated solutions • Supported large deal proposals and provided channel engagement for sales opportunities nationally across multiple segments

Toronto, On, Ca

• Led 1.25MM profit improvement project for donor network communication center • Responsible for Client Executive updates at C-level and Project Management status • Redefined scheduling practices to optimize labour utilization and productivity • Integrated best practices and streamlined tissue recovery process for allograft agency• Consolidated internal business units across the country, installing best practices for improved management control, conversion rates and client service levels• Led 2.7MM profit improvement project for office furniture manufacturer• Installed material and inventory planning methodologies to significantly reduce stock outs and increase on-time delivery• Installed scheduling methodology and resource planning tools • Designed process, system and behaviour changes leading to 16% productivity and sustainable profit improvement of $1.7 MM for a large multinational heavy equipment manufacturer on the weld and assembly lines • Designed and trained active management behaviours to Area Managers and Supervisors • Analyzed and reported opportunity potential through process and system improvements in areas of sales, marketing, purchasing, support and production operations and recommended areas of improvement for Lead Analysts to present to the client. • Provided primary sales analysis on 16 Sales engagements leading to 88% close rate based on observational opportunity findings

Master Of Business Administration - Mba, Marketing/Marketing Management, General

Master Of Business Administration - Mba

Master Of Business Administration - Mba

Mba

Education record

Master Of Business Administration - Mba

Master Of Business Administration - Mba