Michael Lo Email & Phone Number

Achieved position of Director of Operation and Business Development in one of the top ten best companies to work for in Canada within three years, developed from a Operation Manager position with solid experience in food service field. Oversea operation and development in China, Hong Kong and Macau.Achieved position of General Manager in one of a famous brand in Europe Pret A Manager. As a manager of 35 staffs, 2 Assistant Manager and 3 supervisor. Full responsible for their training and career growth. As a First Assistant Manager in one of the best fast food chain in the world. Developed from a part time team member to a First Assistant Manager. Though out the years I leant great training system from a junior to a senior management level, efficiency of completing each task, important of a good service with speed and team building.Consistent track record of providing high standards on operations and customer service in market of Hong Kong and Macau. Developed franchise network in China, organize trade show to build the brand and look for potential franchise. Responsible for business development in Hong Kong, Macau and China.A flexible, adaptable style and hands-on approach; Result and people oriented nature with track record of new store opening and team development.

Listed skills include Management, Training, Business Development, Customer Service, and 6 others.

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  George Brown College

  Hotel Management