Guiding businesses towards eliminating manual contract data entry and streamlining contract management.

Responsible for building relationships, closing upsell opportunities, contract renewal negotiation and client trainingDeveloped strategies for retention including the development and hosting 1-on-1 and weekly group trainings, and helping clients establish paid and unpaid SEO/SEM strategies.Managed internal CRM, developed quarterly sales forecast reports and managed drip and direct email marketing campaigns using Salesforce, MailChimp, Excel/Word, Google Suite and Yesware for clients. Achieved 3% (+/- .5%) month over month reduction in overall customer churnSpearheaded and co-hosted monthly company-wide panel discussions with customers, executives and industry thought leaders

Placester provides responsive, customizable, and professional websites for Real Estate Agents and Brokers, as well as powerful marketing and lead capture tools to nurture and manage potential customerCurated and maintained sales pipeline while advising on packaging, pricing, and promotions for Placester’s Small/Medium Business Real Estate software. Exceeded increasing quotas for 18 of 22 months.Aided in building and creating training programs for Placester’s Business Development team

-Responsible for implementation of integrated hospital Materials Management and Accounts Payable software, as well as onsite assessment of hospital supply chain operations -Developed unique workflow processes tailored to healthcare facilities, alongside executive level hospital staff as well as Inventory and Accounts Payable management staff-Established Electronic Data Interchange and work with HL7 and ANSI x12 standard message formats -Conducted on-site software training and support for healthcare organizations within the lower 48 states and Canada-Successfully completed 18 - year long implementations, bringing live Supply Chain Management software systems for hospitals throughout the US and Canada-Responsible for successful and prompt resolution of customer questions and issues