Michael Lopez-Jeng Email & Phone Number

7601 Lewinsville Road, Ste 205 Mclean, Va 22102

So far I've had the chance to use my instructional design skills to simplify technical content ensuring clarity and accessibility. I focused on creating a natural flow that guides trainees through the learning process, making it easier to absorb and retain information. I've also had the chance to incorporate AI into my workflow.Key Responsibilities:Training Guide Development: Designed and developed a training guide from scratch, ensuring content is logically structured and easy to navigate. This involved breaking down technical information into digestible segments that enhance trainee comprehension.E-Learning Creation: Developed an e-learning module using Adobe Captivate, based on a training guide. This involved re-evaluating content presentation to optimize learner engagement and understanding.Knowledge Check Design: Crafted various types of targeted knowledge checks that align with learning objectives, reinforcing key concepts and assessing trainee progress effectively.SME Collaboration: I work with some great SMEs and am glad to have the chance of working and collaborating with them.

Remote

·Built anti-harassment courses in Articulate 360 suite aligning content with ID principles & company goals. Aligned activities to learning objectives that contributed to the business goal. Created graphics to visually display content. Collaborated with leadership to iterate and solve issues that came up during the design, development, & implementation of courses. Created 5 modules that met guidelines. Feedback indicated that the course was engaging & helpful. ·Created a social styles course to assist colleagues in understanding & better communicating with clients. Researched relevant content & worked with leadership to refine content. Used ADDIE to create 2 modules. Built scenarios using Articulate Storyline. Created a learning aid on the key concepts & strategies for effective communication based on social styles. Collaborated with SME to create scenarios. ·Prototyped a cybersecurity course on Articulate Rise. Worked with IT team & leadership to keep content relevant. ·Revised & updated courses making instructional design recommendations and collaborated to determine which aligned with company initiatives. Renovated an onboarding course implementing a consistent style with the company brand, aligning content to objectives, & creating relevant knowledge checks. Analyzed other onboarding curriculum & recommended ID strategies to make content more engaging. Fixed Storyline files with issues.·Collaborated with SMEs to create content that helped their team. Analyzed goals, made instructional design recommendations, created prototypes, & communicated with relevant team members about design decisions. Collaborated on other assigned duties like creating an onboarding bingo card & a clickable graphic. Reviewed employee engagement survey & applied Mayer’s principles for multi-media design. Collaborated with teammates to create an organizational graph to better display connections between teams. CEO was pleased & asked for the file for his own presentations.

5622 W Main St, Kalamazoo, Mi 49009 (269) 342-6600

I prepared parts for delivery; organized incoming stock; unloaded shipments with the forklift; and delivered parts.

1743 Saint Charles Ave, New Orleans, La, 70130-5296 (504) 522-1233 Store 7375

I guided customers in finding the right paint for their projects; mixed paint; stocked inventory; unloaded stock with forklift; loaded stock; and processed mail payments.

2110 Bruin Dr, Kenner, La 70065 (504) 443-2366

I managed advertisement for every course, including design and distribution of promotional materials; scheduled courses for the seminary's extension center; located professors to teach in Spanish; coordinated student enrollment and payments; moderated between students and the extension center office.

3301 Veterans Memorial Blvd, Metairie, La 70002 (504) 484-4600

I taught teammates how to navigate new customer loyalty software; assisted customers informing them of product features; restocked items; handled monetary transactions at the register; provided friendly customer service.

4302 Canal Street New Orleans, La 70119

I managed the Sunday morning Spanish service, including planning curriculum; teaching and preaching; creating power points for the music, music selection, coordinating with musicians and volunteers; worked closely with the ESL Director to help teach English to families of the surrounding community and foster healthy relationships; collaborated with the senior pastor to include the Hispanic Ministry within the overall church life.

4241 Veterans Memorial Blvd, Metairie, La 70006 (504) 889-2301

I worked with teammates to provide an excellent dining experience; handled guests’ orders; assisted teammates; fulfilled guests’ requests; completed closing and opening duties.

4241 Veterans Memorial Blvd, Metairie, La 70006 (504) 889-2301

I ensured adequate stock of clean silverware; prepared presentable silverware; assisted with maintaining clean environment; accomplished tasks as assigned by managers.

300 W Esplanade Ave Kenner La , 70065 (504) 464-1653

Restocking items, helping customers find what they are looking for, handling cash, credit, and check transactions at the register, loading heavy items in the customer's vehicle, completing tasks assigned by management, and providing friendly customer service.

300 W Esplanade Ave Kenner La , 70065 (504) 464-1653

Process photos and assist customers with photo needs.

Master Of Arts In Educational And Instructional Technology, Educational/Instructional Technology, Gpa 4.0

"WMU’s Master of Arts in Educational and Instructional Technology is designed for individuals seeking to become technology leaders.

M.A. Biblical Exegesis

"The Master of Arts in Biblical Exegesis program develops your expertise to interpret the Bible in its original context. Advanced courses.

No Degree, M.A. Biblical Studies

Focus: Biblical languages.

Bachelor Of Arts, Christian Ministry

Minors: Christian Education and Biblical Studies

No Degree