Retail Store Director. U.K.
CurrentHeaded up the opening of the first ISAIA store in the U.K. Recently launching a new concession based in the world renowned Harrods department store.Vastly experienced in recruitment, training and development of personnel.Implementation of CRM programme to measure retention and achieve sales targets.Utilisation of dynamic stock programmes with exposure to buying and merchandising teams.As the company is based in Italy, I am the primary contact in the U.K. and at the forefront of operations and logistics for store opening and strategy. Liasing with 3rd parties (architect, finance, London council, security, PR and Marketing company etc) and implementing H&S, GDPR, HR and U.K. retail laws standards.