Michael Loukas Email & Phone Number

Door to door knocking to sell home energy efficient products such as, door sealing, shower head upgrades, and home energy smart meters.Built relationships with customers on a day-to-day basis.Provided excellent product knowledge at every door step to meet different customer needs.Was able to sell 10-15 products daily.Learnt how to speak and present myself in a professional manner when talking to customers to further help me close the sale.Taught me not to give up on a sale… Show more Door to door knocking to sell home energy efficient products such as, door sealing, shower head upgrades, and home energy smart meters.Built relationships with customers on a day-to-day basis.Provided excellent product knowledge at every door step to meet different customer needs.Was able to sell 10-15 products daily.Learnt how to speak and present myself in a professional manner when talking to customers to further help me close the sale.Taught me not to give up on a sale that easily even if the customer has said no. Show less

Taking inbound calls to provide an exceptional experience with customers to identify their needsCreating brilliant customer experience offering solutions that best meet customer’s needs.Working with troubleshooting and technical issues with customer appliances.Adhering to meet KPI on a day-to-day basis.Managing first call resolution of customer needs and concernsProviding exceptional product knowledge for customers to try and close new orders / sales.

Worked with covid 19 team and responded to customer comments and questions via livechat during shifts.Adhered to company policies and scripts to consistently achieve call-time and quality standards.Helped large volume of customers every day with positive attitude and focus on customer satisfaction.Answered over sometimes up to 70 calls per shift to meet fast-paced call center demands.

Worked as cashier and always maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.Worked flexible schedule and extra shifts to meet business needs.Worked in kitchen and made sure to Follow proper handling and sanitation procedures to comply with food safety standards and protocols.Worked as a crew trainer ensuring all new crew were learning correctly and ensuring they were following all correct… Show more Worked as cashier and always maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.Worked flexible schedule and extra shifts to meet business needs.Worked in kitchen and made sure to Follow proper handling and sanitation procedures to comply with food safety standards and protocols.Worked as a crew trainer ensuring all new crew were learning correctly and ensuring they were following all correct procedures.Always had to maintain KPI and learnt to work to the ability of always achieving KPICrew Trainer / Shift leader. Show less

High School Diploma

Bachelor, Cyber Security

Certificate Iv, Cyber Security