Michael Lowery Email & Phone Number

Adelphi, Maryland, United States

• Managing and tracking the programs physical and logical inventory and assets across disparate locations including laptops, desktops, licenses, networking equipment, and various other equipment.
• Work with the networking team to update, patch, and image systems in preparation to deploy to program team members.
• Using dedicated tracking and ticketing system to manage the assignment and tracking of equipment across the workforce.
• Execute and manage the procurement of new hardware and software using Army’s CHESS process.
• Report to executive leadership on current state of equipment and assets across the program.
• Provide local onsite technical support and assistance to team members when necessary.

Alexandria, Virginia, United States

• Led weekly and daily sprints to improve supply chain risk management and efficiency and operational readiness.
• Worked with customers and funding to secure funding and resources for efficient logistics and inventory management.
• Managed global transportation of classified and unclassified intelligence IT equipment, resolving customs issues and ensuring compliance with international regulations.
• Guided DOD/DIA personnel on property accountability, compliance, and audit procedures, assisting with acquisition, logistics management, and documentation.
• Used ServiceNow/Service Central to manage the Configuration Management Database (CMDB) for CIO assets, ensuring accurate tracking and reporting of equipment.

Fort Meade, Maryland, United States

• Documented all security determinations and recommendations in automated systems (DISS/DCII), ensuring accurate and accessible records for personnel security actions.
• Evaluated personnel security investigations for sufficiency and compliance, recommending the granting, denial, or revocation of security clearances based on comprehensive analysis.
• Utilized advanced analysis tools and maintained up-to-date knowledge of emerging technologies and industry best practices to enhance adjudicative processes and decision-making efficiency.
• Analyzed complex cases involving discrepant or insufficient data by requesting additional investigations, evaluations, or reports and synthesizing findings to make informed clearance decisions.
• Reviewed and resolved routine adjudicative actions, determining eligibility for access to DoD facilities and information systems under HSPD-12, using the 'whole person' concept to ensure national security interests.

Arlington, Virginia, United States

• Utilized Microsoft 365, ServiceNow, Microsoft Service System, and UFMS to manage IT assets and improve productivity.
• Worked with project managers and engineers to update workflows and improve technical procedures, supporting contract management and program oversight.
• Coordinated with the CIO's Logistics team to install and configure hardware and software on time, effectively mitigating high-priority outages and emergencies.
• Controlled costs by managing budgets, monitoring shipping accounts (FedEx and DOS), processing administrative requests, and tracking data using Excel spreadsheets.
• Improved IT procurement by completing RFIs and RFQs for hardware and software, optimizing the New Request/Replacement process for efficiency, and reducing turnaround time.

District Of Columbia, United States

• Coordinated facility and IT tasks, resolving issues through ticket submission, tracking progress, and following up.
• Managed personal property inventory using SharePoint and Sunflower Asset Management System (SAMS), collaborating with senior specialists to ensure accuracy.
• Led the Personnel Accountability Notification System (PANS) team to develop standard operating procedures for the COVID program, improving response efficiency and policy compliance.
• Used ServiceNow and other IT systems to handle IT asset requests, hardware installations, and troubleshooting. Accurate inventory records were maintained and key databases such as ALM and SharePoint updated.
• Led onboarding and offboarding processes for employees, contractors, and detailees, ensuring IT assets were ready upon arrival and conducting thorough close-outs, including badge and equipment collection, asset return.

District Of Columbia, United States

• Provide physical security services in accordance with DHS/FPS (Federal Protective Services) security rules & regulations.
• Process administrative requests, written orders, and develop Excel spreadsheets to track, record, & complete assignments in furtherance of protecting life, property & rights of employees.
• Complete schedules for PSO tour of duty and assigned training.
• Create Security SOP’s (standard operation procedures).
• Implement security policies and procedures continuously.
• Conduct full security post audits and building security review / risk management.