Michael Lucy Email and Phone Number

Own and operate a technology and marketing automation agency in metro Detroit, 3V Business Solutions LLC. Our mission is to be positioned as a preferred digital marketing and sales resource for small and mid-market businesses and organizations.Capabilities:* Facebook Live & Facebook Sales Funnels: Recognized Facebook Live & Paid Ad Expert* Strategic Digital Marketing - Planning & Consulting (market analysis, segmentation, ROI)* Strategic Digital Sales - CRM, Consulting, Coaching, Marketing Auditing, Digital Sales Auditing* Tactical Digital Marketing - Search, Social, Internet, Email, Text, SEO, PPC* Tactical Digital Advertising - Display, Search, Social, AdWords, Facebook, Twitter* eCommerce: B2B, B2C Magento & Big CommerceDaily responsibilities are a blend of strategic, tactical and operational objectives. Work and partner with businesses and organizations to balance; A) Tactical - Short term revenue generating and cost saving tactics and implementations vs B) Strategic - Long term growth planning, content planning, advertising, lead generation and lead nurturing. We service over 500 clients in Michigan, New York, Maryland and Florida, many on retainer.Roles & Responsibilities:* New Business Development: RFP/RFQ, contracts and new business development.* Strategic Sales & Marketing: Client business planning (business, marketing & sales)* Content Marketing & Managment: Content to support search & social strategic goals.* Data Analytics: Google Analytics, Webtrends & Facebook Insights.* System Architecture: WordPress, Magento and Big Commerce* Database Administrator: RDBMS (MySQL 5.0+, MySQLi) and SQL Support * Non-profit Relationship ManagementVerticals:* Professional Services: Insurance, Real Estate, Legal, Medical, Dental, etc.* Construction & Engineering: HVAC (commercial/industrial), Welding, Home, etc.* Manufacturing: Auto Tier 3, Plastics & Polymers, etc.* Retail & Local Small Business: Clothing, Restaurants, Boutique Services, etc.

In October 2020 Blue Lead Gen, Inc hit the marketplace with our latest product, ALL IN ONE SALES PRO. A solution to empower business owners and sales professionals to force multiply their time and results with simple and affordable tools to automate and manage their sales process. I am the CIO and software/SaaS architect for Blue Lead Gen, Inc. Develop and manage full stack solutions for our brands; Blue Pro (Real Estate/Mortgage/Insurance), FX Lead Pro (Insurance) and Vendfora (Automotive), and now All In One Sales Pro. "Blue", as we like to call her, delivers sales systems with low barriers to entry. We deliver to your business exactly what you need - TOOLS FOR YOUR TEAM AND YOUR BUSINESS TO PERFORM TO PERFORM, BUILT BY SALES PEOPLE FOR SALES PEOPLE.Roles, Responsibilities & Capabilities* Strategic: System architecture and integration, C-Level Sales Support* Tactical - Full stack engineering, conversational interface prototyping, AI deployment* CRM Integration - Strategic and tactical CRM integrations* Sales Automation - Support internal and client sales, marketing and product development* Messaging Call Center R&D / COMING SOON - Lead developer for the Blue Pro Messaging Call Center, a fully integrated messaging, CRM and call center platform.Technical Skill Sets* Server Side Programming - Primarily PHP w/some NodeJS, Python and Ruby* UI/UX - jQuery,HTML, CSS* API Development - PHP, NodeJS* Integrations - Custom PHP/NodeJS, Integromat, Zapier* Facebook Ads Integration - Facebook API's, Graph API, Messenger APIVerticals:* Restaurant and Retail (Managed by Chris Romani)* Insurance* Mortgage* Public, Government, Political Candidates and Non-Profits* Specialized Niches (i.e. Yachting/Tourism - Evaluated on Case by Case basis)

Acting Field Director for the Front Line Pandemic Response Team at J2RVets, LLC. J2R Vets is tasked with a new initiative, Veterans United to Save America, which is an extension of the Get America Back to Work Act of July 2020 and is supported by the DHHS and CARES Act. Our team of field agens are responsible for disseminating information about the program and subsequently engaging with organizational executives and decision makers throughout the US. Our remote team is based in metro Detroit, Washington DC, and Florida.

Responsible for daily operational/production support and development in the Lotus Notes/Domino and WebSphere environments.  Operated as part of a six person team to provide PwC support for all existing Lotus Notes and Domino applications, versions 7.0/8.0/8.5, approximately 35,000 total databases, and serve as SME/Architect for Notes/Domino. Lead role in managing offshore resources. * Backend Development: Java, LotusScript, Formula Language, VBA/OLE/COM* UI/UX: HTML, CSS, Javascript, jQuery* System Architecture: Developed internal PwC social media application* Requirement gathering, working as liaison between PwC resource center and PwC IT* Negotiating project deliverables, schedules and project resources* Monitoring Remedy support ticketing system / assigning tickets* Implementation of Remedy → Access → Excel reporting platform utilizing ODBC, SQL and VBA* Team Lead: Assigning support tickets, resource oversight and issue triage per ticketed issue* Collaboration, Workflow & Messaging Security: Per regulatory (SOX) and corporate policies* Collaboration with Domino Administration team to ensure infrastructure operational objectives* Preparation of requirement and design documentation* Applying platform/technology best practices for design documentation* Distribution of documentation to leadership for review/approval* Data Center Migration project – Strategic support for off-shore transition* Java: Developed modules to test application security and response/latency (off shore security)* Participation in support transformation process* Knowledge Transfer (KT) sessions for inheritance of small, medium and large applications into the new Service Management support model

Responsible for operational/production support and development of Lotus Notes/Domino (versions 7.0/8.5), collaboration, document management and systems integration environments. Sole US citizen on team, independently maintained ITAR portfolio, import/export classified applications, which represented about 10-20% of total portfolio. * Team lead responsibility for ~ 15 offshore developers and 4 onsite developers* Increased team efficiency by > 30% - Implementation of program to facilitate productivity and efficiency by utilizing daily,6 am - 2 pm, onshore/offshore 'open workshops' to work with, train and mentor junior team members.* Resource optimization (shift planning) and prioritization* Business Analyst & SME Responsibility - Primary customer support contact (conduit between onsite and offshore)* Build and maintain relationships with the 19 DuPont SBU's and their respective SME's* Participate in SBU team meetings for capacity planning; set internal DuPont priorities, schedule projects* Preparation and presentation of weekly portfolio dashboard reports for future capacity planning* Participate in IT transformation initiatives, DuPont IT Roadmap – Champion of roadmap initiative and planning for 20% cost reduction while maintaining SLA's (WebSphere, Cloud Computing, etc.)* Data collection, analysis and reporting to meet required SLA's and KPI's* Champion of 10% cost savings implementing a "flex scheduling" initiative to share offshore resources with other IBM accounts.* Development of DuPont IT Portfolio Management Tool (IT DEIS) - Database, GUI + Workflow* Development of website usage and reporting system (CGI Based)* Custom re-usable web front-end reporting tools; HTML, CSS, AJAX, JavaScript, xPages* Alternative front-end reporting tools built in Excel/VBA with ODBC connectivity* Support, development an administrative lead for global document management (Domino.Doc) group* Domino.Doc Administration* System Integration: LEI, Notric, SAP, OS390

- Workflow, collaboration and messaging engineer- Design, developed and implemented complex business solutions utilizing Lotus Notes, Domino, ASP, Java/J2EE and Coldfusion- Developed call center API call logging and monitoring system- Business analyst responsibilities, liaison between businesses and technical teams

Responsible for daily administration, support and development efforts for a financial workflow application, FAME and eFAME, which managed >$1,000,000,000 of forecasted yearly revenue for the IBM maintenance pricing business. The FAME and eFAME tools were, at the time revolutionary, with IBM in that they provided the hardware maintenance salesforce the ability to perform onsite pricing and estimates for large maintenance efforts. The tool featured the ability to import customer hardware inventory (with ability to handle millions of line items), estimate maintenance cost by hardware type or class, line item pricing, bulk pricing by category/type/class and account bulk discounts based upon system configured thresholds.FAME and eFAME required nearly 2 years to build utilizing a team of developers that at one time reached 10 resources. I was hired midway through the development to provide development support and prepare the transition plan from development to support. My role was to facilitate the final phases of development; requirement gathering, collaborating with lead developer for design and development, testing, coding and validation.

Computer Aid, Inc. Team Domino (Lotus Notes/Domino specific team) in the Wilmington regional office:  Application development experience includes intranet, enterprise, and internet application development.    Armstrong Logistics Mainframe Application Support Team: Job responsibilities included application/system design and maintenance for 0390 platform.