Foundation Operations Management:• Manage all day-to-day operations of assigned Foundations, serving as the on-site operational lead for execution of all events and programs• Ensure that Foundation project milestones/goals are met and adhere to approved Foundation budgets• Maintain and execute multiple Foundation fundraising events and outreach programs for assigned Foundations at one time and work within the given timeline to complete appropriate tasks by their assigned deadlines• Maintain key relationships with external operational vendors, including venues, caterers, audio-visual experts, entertainment, rental companies, and other partnersProgram & Event Management:• Develop Silent Auction strategy of assigned Foundation’s fundraising events, achieving revenue goals set by the Managing Director• Deliver all aspects of the strategic and tactical program and event operating plan, including budget creation, contract and cost negotiation, site research and selection, agenda scheduling, food and beverage selection, staffing, on-site set-up and logistics, and more• Professionally communicate and negotiate with numerous vendors and suppliers, program recipients, sponsors, client constituents, volunteers, contract labor partners and internal client team• Complete and organize post-event and program data, budgets and reports accurately and in a timely mannerCross-Departmental Collaboration:• Submit appropriate PO’s, forms or other paperwork to Purchasing that includes necessary information for event and program orders, including swag, noncash awards, supplies and more• Work with the Shipping Department and the Foundation Administrative Coordinator to ensure shipments are appropriately packaged, labeled, picked up, delivered and tracked for each event and program• Complete orders for IT equipment needed on-site for event and program execution• Provide information to Auction Fulfillment for all physical items and experiences left unfulfilled after each event

• Client Retention- Primary contact for clients and responsible for all things related to sales 
• Reached and enhanced weekly/monthly sales goals resulting in company growth. 
• Involved in training of new team members with strategic company sales techniques and best practices. 
• Opened new accounts and maintained/grow existing accounts. 
• Developed innovative and effective presentations and techniques for clients and their employees/company growth 
• Ensured client satisfaction with daily follow up.

• Athlete/client retention and support- Primary contact and responsible for all things related to athletes and clients regarding travel, hosting at events and working with agencies, families and other prominent members in their camp. 
• Primary contact for content regarding NFLPE (National Football League Players Engagement), NBA Retired Players Association, WNBPA (Women’s National Basketball Players Association), NBPA (National Basketball Players Association). 
• Hosted and Coordinated events at Super Bowl XVIII and the 2014/2015 NBA All-Star Game. 
• Screened phone calls and emails- prepared responses to routine memos, letters and calls. 
• Accounts payable and receivable- Coordinated with our Accounting Department to ensure that tax forms were completed for audit, contracts were signed and approved by both parties 
and ensure payments were received. 
• Website editor and data analyst - Daily editing of content on company website as well as keeping up with client trends and recording/reporting traction of content. 
• Company Social Media interaction and growth- assisted the Social Media team with implementation of contests and sports related content. Conducted interviews for various company social media platforms (Facebook, Instagram, Twitter, Google+). 
• Maintain internal website for departmental communications- compiled data from clients for internal website, including but not limited to confidential information, statistics, and messaging. 
• Scheduling/coordinating internal and external meetings, events, conferences, media, travel, hosting. 
• IT liaison/Project manager and coordinator of department daily workflow- Met daily goals and assignments as assigned, fixed and implemented IT tickets via Help Desk and all troubleshooting. 
• Ensured client satisfaction with daily follow up.

• Athlete/client retention and support: Worked with professional athletes to develop and coordinate the content within their online communities. 
• Primary contact for NFL Retired Players Association and NFLPE (National Football League Players Engagement) hosting and coordinating events at Super Bowl XLVI, Super Bowl XLVII and NFL Rookie Symposium. 
• Screening phone calls and emails 
• Maintained internal website for departmental communications 
• Scheduled/coordinated internal and external meetings, events, conferences 
• IT liaison- the contact person and bridge between our IT department and athletes we worked with. Play It Again Sports January 2010-January-2011 Nashville, TNClient Relations/Merchandising and Sales • Purchasing and Sales of Merchandise 
• Strategic flooring planning and placement 
• Coordination of off-site delivery and pickup 
• Planning of daily workflow and team work schedule