Michael Ly Email & Phone Number

Service Site: Youthbuild Louisville - Louisville, Kentucky

• Leveraged local and federal information management systems, including Department of Labor (DOL) GPMS, for data collection, analysis, and program evaluations. Developed and maintained interactive dashboards for.
• Designed databases using SQL while leveraging ETL processes and Python-based predictive modeling to generate advanced Tableau reports that transform compiled data from YBL into compelling narratives, showcasing annual.
• Developed a project plan linking young adults convicted of crimes with legal counsel, facilitating the process of charge reduction or expungement under relevant law sections. This involved navigating the legal system.
• Managed substantial grants while solely securing approximately $500,000 in funding, representing an 27.66% increase over previous funding, from prominent corporations and federal agencies including Norton Healthcare.
• Attended meetings and council sessions for federal initiatives and grants, providing strategic insights and recommendations to support discussions and drive decision-making for stakeholders.
• Developed strategies in navigating and utilizing information systems, including implementing dashboard creation processes and data usage, to support organizational capacity growth.

Louisville, Kentucky, United States

• Executed ETL tasks to collect, process, and analyze data feeds, ensuring accurate data transfer during resynchronization and resolving errors for internal and external stakeholders while monitoring data feed logs to.
• Installed and troubleshoot interfaces, files, and scripts (JavaScript, C++, Perl, CLI) while providing 2nd-level technical support conducting detailed testing and analysis of generated or third-party data files.
• Established endpoint connections between software vendors and clients using transport protocols (SFTP, FTP, TCP/UDP), mapped IP addresses with an IP address manager (IPAM), and configured firewalls for outbound TCP.
• Proficient in writing SQL queries for database analysis to maintain data integrity and update client information.
• Collaborated with project coordinators on the implementation and technical support of an on-going multi-million dollar software integration project during software development life cycle (SDLC) deployment phase.
• Coordinated with client relationship managers, engineers, and support staff to identify business problems, develop solutions, and ensure an increase of 10% client satisfaction improvement while meeting deadlines..

Louisville, Kentucky, United States

• Developed the Air Justice Louisville website in collaboration with Louisville Metro Government and Humana, as part of UofL’s Public Health Literacy Advisory Group, focusing on air pollution in an underprivileged area.

Louisville, Kentucky, United States

• Managed customer seating and reservations while utilizing IT skills to review and resolve technical difficulties of cash register, order system, and Wi-Fi configurations