Michael Ly Email & Phone Number

Service Site: Youthbuild Louisville - Louisville, Kentucky

• Leveraged local and federal information management systems, including Department of Labor (DOL) GPMS, for data collection, analysis, and program evaluations. Developed and maintained interactive dashboards for real-time insights, auditing, background checks, and KPI tracking, providing actionable insights for stakeholders. • Designed databases using SQL while leveraging ETL processes and Python-based predictive modeling to generate advanced Tableau reports that transform compiled data from YBL into compelling narratives, showcasing annual successes and providing stakeholders with an overview of progress and outcomes. • Developed a project plan linking young adults convicted of crimes with legal counsel, facilitating the process of charge reduction or expungement under relevant law sections. This involved navigating the legal system and establishing connections and insights through collaboration with various law firms and organizations. • Managed substantial grants while solely securing approximately $500,000 in funding, representing an 27.66% increase over previous funding, from prominent corporations and federal agencies including Norton Healthcare, Bank of America, USDA, and Louisville Metro Government. Grants has also funded key partners, such as Meyzeek Middle School and Project Warm, a non-profit dedicated to energy-saving for low-income and disabled residents.• Attended meetings and council sessions for federal initiatives and grants, providing strategic insights and recommendations to support discussions and drive decision-making for stakeholders. • Developed strategies in navigating and utilizing information systems, including implementing dashboard creation processes and data usage, to support organizational capacity growth. • Conducted comprehensive audits and transformed financial information, including W-2s, audit reports, 501(c)(3) statuses, tax designation letters, budget reports, and Form 990s, ensuring accuracy and compliance.

Louisville, Kentucky, United States

• Executed ETL tasks to collect, process, and analyze data feeds, ensuring accurate data transfer during resynchronization and resolving errors for internal and external stakeholders while monitoring data feed logs to verify optimal processing and executions. • Installed and troubleshoot interfaces, files, and scripts (JavaScript, C++, Perl, CLI) while providing 2nd-level technical support conducting detailed testing and analysis of generated or third-party data files, adjusting configurations and performing multiple iterations to identify optimal solution. • Established endpoint connections between software vendors and clients using transport protocols (SFTP, FTP, TCP/UDP), mapped IP addresses with an IP address manager (IPAM), and configured firewalls for outbound TCP traffic to ensure seamless functionality while remotely installing and updating software vendor configuration files through Bomgar. • Proficient in writing SQL queries for database analysis to maintain data integrity and update client information. • Collaborated with project coordinators on the implementation and technical support of an on-going multi-million dollar software integration project during software development life cycle (SDLC) deployment phase. • Coordinated with client relationship managers, engineers, and support staff to identify business problems, develop solutions, and ensure an increase of 10% client satisfaction improvement while meeting deadlines. Assisted in creating integration plans by identifying requirements, establishing objectives, and utilizing monitoring tools.• Implemented and supported the deployment and utilization of VINELink products (VineLink and Watch), which provide updates and information on the status of criminal offenders, for agencies across the USA, including Department of Corrections and federal prison agencies, improving access to real-time updates by 12.5% of end users.

Louisville, Kentucky, United States

• Developed the Air Justice Louisville website in collaboration with Louisville Metro Government and Humana, as part of UofL’s Public Health Literacy Advisory Group, focusing on air pollution in an underprivileged area of Louisville. Utilized HTML5/JavaScript for front-end web development, administered Azure servers, developed SQL databases and PowerBI reports, and conducted analysis of air quality and various demographic data for Louisville, mapping findings via ArcGIS.

Louisville, Kentucky, United States

• Managed customer seating and reservations while utilizing IT skills to review and resolve technical difficulties of cash register, order system, and Wi-Fi configurations