Michael Lyda Email & Phone Number

Lead, coach, and empower high-performing teams across each department to drive specialty businesses and targeted goals. Improve team performance and professional growth by promoting diversity and inclusion in the workplace. Facilitate multiple teams in attaining their sales goals, while setting and planning departments’ monthly and quarterly workload to.

- Hold team members accountable to their performance by teaching, coaching, training and delivering timely performance feedback.- Identify the root cause of problems and take action to achieve performance goals- Executing duties as Leader on Duty (LOD) when scheduled, which encompasses complete autonomy in overseeing total store operations and team on.

- Ability to evaluate the customer’s needs when they arrive in the electronics area and offer them the best and most complete solution - Considered to be an expert in the field of electronics, being able to answer questions and offer troubleshooting tips for any of the electronics services and products sold. - Train new team members, both within the.

Rendered exceptional technical service and support in line with customers’ needs, providing appropriate solutions or referring them to other team members for a prompt response. Employed different technical specialties and skills to address and resolve complex problems. Built and strengthened strong working relationships with customers for repeat business..

- Establish effective connections with a variety of customers while maintaining an awareness of the sales floor to help multiple customers.- Demonstrate effective selling skills, anticipating the needs of customers and then implementing the appropriate action or solution.- Consistently works to improve product knowledge and shares information with.

- Coordinate and administrate the weekly Sunday School program, as well as other children’s events throughout the year- Primary teacher and coordinator for the weekly Confirmation program and it’s various events- Lead and facilitate the weekly youth ministry for high school students - Work with parents, families, and all members of the church in relational.

West Des Moines, IA

- Co-designed and co-facilitated high school and middle school ministries, consisting of over 1,000 combined students- Facilitated and fostered relationships among small groups within high school and middle school ministries, as well as teaching the message on two different occasions- Designed and led The Amazing Race, a day-long event, with over 70.

Master Of Arts (M.A.), Children, Youth, And Family Studies

Bachelor Of Arts (B.A.), Children, Youth, And Family Ministry