Michael Lytle Email & Phone Number

San Francisco, CA, US

• Achieved and maintained rigorous output qualification metrics for Senior Account Management eligibility.
• Utilized strong project management skills working with complex strategic accounts.
• Consistently maintained results within the highest percentile of team account conversion and retention rates.
• Assisted to further develop the account management training curriculum with a more sales conversion focus.
• Spearheaded numerous new hire training programs from start to finish.
• Worked closely with the leadership team as part of a select group of top performers to develop sales operation strategies and refine the conversion process.

San Francisco, CA, US

• Guide medical professionals from their initial inbound interest in our EHR all the way through a completed installation of Practice Fusion's system
• Manage inbound/outbound phone calls to potential users in order to pitch and support adoption of Practice Fusion while addressing user needs, questions, and concerns
• Effectively communicate with my portfolio of accounts using email and LiveChat, in addition to phone conversations
• Conduct live product demonstrations via webinar
• Act as single point of contact for new Practice Fusion users
• Work closely with medical professionals to receive, research and document requested features.

San Francisco, California, US

Demandforce is an automated marketing and communications solution that helps grow revenue in small businesses by attracting new business, retaining current customers and tracking the value throughout the process. Demandforce integrates directly into existing management systems and turns the customer base of small businesses into a powerful social.

-Highest student position in a program serving 4000 campus participants each semester. -Directly supervised 6-10 student employees and was responsible for coordinating the recruitment, hiring and training of over 100 student employees annually.-Directed sales and sign-up procedures and promptly addressed problems and customer complaints with innovative and.