• Full Hard & Soft Service Facilitates Management for Cardiff & London HQ• Soft Service Vendor management lead for portfolio• FWT, PPMs, PAT testing• Site H&S Management, Permit Approval, Toolbox talks• Financial management, reducing costs with sustainability measures• Workplace Experience engagement, working to improve onboarding, training and headcount• Communications lead for Project Management Group

• Multi-Site managing HQ Shard (40,000sqft), Distribution Centre, Dublin & Stockholm offices• Account management of key vendors, tender for catering services• Introduction and implementation of standards and efficiencies• Manage daily health & safety issues • Management of BMS & HVAC, resolution of historical issues• Project management including installation of Show Kitchen (Project value £750k), Full AV upgrades, (£150k) office refurbishments, building move and Tech Bar IT… Show more • Multi-Site managing HQ Shard (40,000sqft), Distribution Centre, Dublin & Stockholm offices• Account management of key vendors, tender for catering services• Introduction and implementation of standards and efficiencies• Manage daily health & safety issues • Management of BMS & HVAC, resolution of historical issues• Project management including installation of Show Kitchen (Project value £750k), Full AV upgrades, (£150k) office refurbishments, building move and Tech Bar IT drop in centre (£200k)• Offsite storage Management Show less

Working at JLL Work Dynamics at Amazon • Acting FM responsibilities Mar - Nov 2022• Managing the teams providing first line soft services to the 630000sq ft, multi floor property, including MAC, cleaning, waste & recycling• Account management of key vendors, reporting on issues (hard/soft/property), fix recommendations and cost estimates, aged ticket management• Scheduled audits with the vendor ensuring cleaning quality standards are maintained, PPM • Manage daily health… Show more Working at JLL Work Dynamics at Amazon • Acting FM responsibilities Mar - Nov 2022• Managing the teams providing first line soft services to the 630000sq ft, multi floor property, including MAC, cleaning, waste & recycling• Account management of key vendors, reporting on issues (hard/soft/property), fix recommendations and cost estimates, aged ticket management• Scheduled audits with the vendor ensuring cleaning quality standards are maintained, PPM • Manage daily health & safety issues • Assist in the support of internal and external Client events• Manage food and kitchen facilities – provide direction to housekeeping team of up to 100• Present on key service areas to business unit• Raise purchase orders and manage financials for support area• Project management of transformation project and pilot schemes• Storage management for area group Show less

Working with the national centre for Fraud & Cyber Crime reportingFacilities management for division (risk assessment, cleaning audits, pest control, health & safety management, contract oversight & procurement, HVAC)Project oversight on key programs such as IT upgrades, infrastructure, sustainability, intranet and business operations and leadership (values up to 10k)Internal communications management Nationwide coordination of surveys and target modellingManagement of… Show more Working with the national centre for Fraud & Cyber Crime reportingFacilities management for division (risk assessment, cleaning audits, pest control, health & safety management, contract oversight & procurement, HVAC)Project oversight on key programs such as IT upgrades, infrastructure, sustainability, intranet and business operations and leadership (values up to 10k)Internal communications management Nationwide coordination of surveys and target modellingManagement of apprenticeship scheme Show less

Day to day running of the facilities including light refurbishment of premises, overseeing of AV and data upgrades and creation of marketing items and giveaways. I was responsible for organizing stakeholder engagement as well as facilitating corporate events collaborating with other key businesses to ensure a successful event.

I was responsible for human resources, full facilities, executive support, space & occupancy management at Cloisters. This includes recruitment responsibilities such as staffing and pupillage. In addition, I organise members’ annual regulatory requirements including BMIF and continuing professional development. I also have involvement in IT projects, events, management committees, staff management, GDPR compliance and contract management.Notable achievements have included the refresh… Show more I was responsible for human resources, full facilities, executive support, space & occupancy management at Cloisters. This includes recruitment responsibilities such as staffing and pupillage. In addition, I organise members’ annual regulatory requirements including BMIF and continuing professional development. I also have involvement in IT projects, events, management committees, staff management, GDPR compliance and contract management.Notable achievements have included the refresh of our internal website, preparing Cloisters for implementation of GDPR regulations in May 2018, re-branding of corporate stationary, working with silks on our wellbeing policy and strategy and successful running of events in conjunction with Age UK & EHRC as well as small projects improvements to buildings facilities (furnishings, paint, printers to values up to £100k), mapping and occupancy restack. Show less

Overseeing a business centre to maintain high standards, manage refurbishments, IT, and office relocations, while ensuring compliance with Health & Safety regulations.Managing conference rooms to uphold their presentation quality and promote their usage through competitions, promotions, and social media.Serving as a liaison for a transformation project, offering guidance on various business activities, including Sales, new centre openings, centre closures, IT, and client… Show more Overseeing a business centre to maintain high standards, manage refurbishments, IT, and office relocations, while ensuring compliance with Health & Safety regulations.Managing conference rooms to uphold their presentation quality and promote their usage through competitions, promotions, and social media.Serving as a liaison for a transformation project, offering guidance on various business activities, including Sales, new centre openings, centre closures, IT, and client relations. Show less

Part Time RolePart of a Research Project commissioned by Mr. Justice Birss of the Chancery High Court Division. Tasked with creating a database of Copyright hearings in the Chancery Division and IPEC, along with an economic overview report on Copyright's role, litigation processes, and enforcement in the UK.Conducted research on Copyright Law, including hybrid and Sui Generis, to support the report.Collaborated with the Appeal Court and Chancery Division to provide a… Show more Part Time RolePart of a Research Project commissioned by Mr. Justice Birss of the Chancery High Court Division. Tasked with creating a database of Copyright hearings in the Chancery Division and IPEC, along with an economic overview report on Copyright's role, litigation processes, and enforcement in the UK.Conducted research on Copyright Law, including hybrid and Sui Generis, to support the report.Collaborated with the Appeal Court and Chancery Division to provide a comprehensive analysis of UK copyright litigation.Reviewed Copyright cases from 2011 to 2015 in the Patents County Court, Intellectual Property Enterprise Court (and its successor), Small Claims Court, and Chancery High Court, summarizing key aspects for presentation Show less

Providing Business Support to the Home Energy Operations team:- Assisted in a critical change review project, organizing stakeholder workshops and shaping project branding, logo, and communications.- Supported the IT transformation project, handling project documents, PPM support, and facilitating meetings with external stakeholders, formal Project Steering Group, and Board meetings. Managed purchase orders.- Led the rollout of an online platform, part of DECC's digital vision… Show more Providing Business Support to the Home Energy Operations team:- Assisted in a critical change review project, organizing stakeholder workshops and shaping project branding, logo, and communications.- Supported the IT transformation project, handling project documents, PPM support, and facilitating meetings with external stakeholders, formal Project Steering Group, and Board meetings. Managed purchase orders.- Led the rollout of an online platform, part of DECC's digital vision, including training and information manager recruitment.- Managed diaries and provided support to the Director of the Home Energy Directorate and two Deputy Directors, engaging with internal and external stakeholders. Contributed to reshaping the Home Energy landscape.Key Achievements:- Successfully introduced an online storage library.- Designed and branded logo and launch event for the Bonfield Review.- Collaboration with Salix finance on sustainability projects (LED upgrades, ground pumps) Show less

Proactively managing hearing for the High Court Chancery Division, court usage analysis, optimizing resources, and aligning financials with KPIs. Constantly enhancing procedures and implementing new initiatives through data and stakeholder input. Managing communications of casework and court orders.Overseeing case management for court appeals, handling reports and finance. Also, responsible for supplies, Office & Court room H&S. Line management staff, including regular deputising for… Show more Proactively managing hearing for the High Court Chancery Division, court usage analysis, optimizing resources, and aligning financials with KPIs. Constantly enhancing procedures and implementing new initiatives through data and stakeholder input. Managing communications of casework and court orders.Overseeing case management for court appeals, handling reports and finance. Also, responsible for supplies, Office & Court room H&S. Line management staff, including regular deputising for the Senior Listing Officer. Conducting interviews, managing performance, and overseeing various events.Achievements:- Integral role in court relocation to the Rolls building, with a special welcome for HM Queen Elizabeth.- Chancery Modernization project, including DILO creation and milestone management for computerized diary.- Mentoring staff, leading to promotions.- Engaged in a 3-month secondment to the JAG office, spearheading a staffing and procedure overhaul Show less