Consulting Engineer
Current- Consulting Engineer
- Fault &Technical Support Management (Assistance Service Manager):-
- Handle all faulty cases and collaborate with customer, local supplier and internal team to fix network related issue.
- Prioritize customer complaint and give first level support before escalating supplier and internal team.
- Support customer on-site whenever customer required.
- Responsible to check, verify and endorse all the Incident Report / RFO initiated by INOC before providing to customer.