Regional Field Services Manager
Indianapolis, Indiana Area
- Responsible for acquiring new accounts using a B2B technical sales approach (inside & outside sales). - Intimately involved in scoping, risk assessment, and pricing of projects, assuring proper margin is quoted. - Prepared required reports, including proposals, cost estimates, and comprehensive scopes of work.- Managed a vast network of accounts within an assigned territory while providing exceptional customer support and service.- Determined project responsibilities by identifying project phases and elements, securing resources to phases and elements, reviewing bids from contractors, and determining waste disposal or destruction options. - Visited sites during the project to monitor and keep the client apprised of progress; I recognized and negotiated changes in the original project plan and adjusted costs accordingly.- Consistently exceeded monthly and quarterly sales targets, achieving an average of 120% of quota over the past two years. - Cultivated and maintained strong relationships with key clients, resulting in client retention and increased upselling opportunities.- Completed waste profiles and sampling procedures required by HCC and TSDF.- Developed and implemented strategic plans and initiatives to optimize operational efficiency, reduce costs, and improve service quality.- Conducted regular performance evaluations, provided coaching and mentoring, and identified training needs to enhance team performance.- Collaborated with cross-functional teams to develop and implement process improvements, resulting in streamlined operations and enhanced productivity.- Oversaw budgeting and financial analysis, ensuring cost-effective utilization of resources while maintaining service excellence.- Evaluated and selected vendors, negotiated contracts, and managed vendor relationships to ensure timely and cost-effective service delivery.