Mike Richards Email and Phone Number
Mike Richards work email
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Mike Richards personal email
Experienced professional with twenty years of business development experience with large-scale AI and automated localization programs, products, and managed services while working with global customers. I am passionate about all things multilingual and multicultural, and thrive at the intersection of AI, technology, and language.
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Enterprise Account ExecutiveLanguage I/O Aug 2023 - PresentCheyenne, Wyoming, UsLanguage I/O helps monolingual customer support agents communicate with customers in real-time in 150+ languages. Our technology delivers highly accurate translations for support channels including chat, email, and support articles, so you can support a global customer base without expanding your headcount.
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Enterprise Account ExecutiveLilt 2020 - 2023San Francisco, California, UsLilt’s stack, made up of its Contextual AI Engine, Connector APIs, and Human Adaptive Feedback, enables global organizations to adopt an optimal AI translation strategy, focusing beyond outputs toward business outcomes.• Acquired and grew new accounts, including several foundational deals for the company.• Utilized 20+ years of industry experience and contacts to help build this product and services company.• Booked the largest amount of new business in the company overall in several quarterly reporting periods.• Actively drove corporate culture initiatives through company-wide biweekly and quarterly award presentations. -
Enterprise Account ManagerWbm Technologies 2018 - 2020Saskatoon, Saskatchewan, CaWBM Technologies Inc. is a Western Canadian leader in the provision of outcome driven information technology solutions. I drove effective business process change within clients' work environments through digital transformation. • Acquired new accounts and expanded existing customer relationships using a “land and expand” strategy to cross-sell additional offerings. Customers included financial institutions and manufacturing companies.• Leveraged partnership with a large technology partner to onboard new clients and open a new sales channel. -
Business Development DirectorLionbridge Technologies, Inc. 2005 - 2018Waltham, Massachusetts, UsAs member of the global products business development team, I helped clients automate processes and accomplish business objectives through the use of managed services, translation technology deployments, global marketing operations (GMO), and content development.Lionbridge is a global organization employing 6,000+ people enabling more than 800 world-leading brands to increase international market share, speed adoption of products and effectively engage their customers in local markets worldwide.• Earned "Sales Rockstar" award. • Developed strong business relationships at executive level with advanced solution selling, managing complex sales cycles involving multiple roles and buying influences. Consistently achieved annual multi-million dollar targets with a ten year average of 110%.• Presented jointly with a customer at LocWorld conference: Real-time translation solution for support organizations. -
Business Development ManagerBowne 2000 - 2005Leading provider of multilingual solutions for products, documents, marketing, training, and eLearning; assisting companies to adapt their products and communications to reflect unique linguistic and cultural characteristics of their target markets worldwide. 1000 person organization in 8 countries.• Received Account Development Award for highest revenue growth among all representatives nationwide.• Sourced and penetrated new market opportunities securing multiple new accounts with technology companies across Washington, California and Western Canada.
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Director Of SalesDna Media 1998 - 2000Start-up software localization service offering services in many languages. Began as individual contributor and advanced to managing the sales team.• Instrumental in elevating customer base with a focus on large US technology firms leveraging executive relationships with key decision makers to strengthen revenue and grow the firm’s sales by 30% within one year.
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Japan Exchange And TeachingJapan 1992 - 1998Lived in Yamanashi-ken as an English instructor, and then Kyoto as a full time student. Passed Japanese Language Proficiency test (Level II) requiring knowledge of 1,000 kanji characters.
Mike Richards Skills
Mike Richards Education Details
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British Columbia Institute Of TechnologyBusiness Management -
Sales CoursesCompleted Series Of Sales Courses
Frequently Asked Questions about Mike Richards
What company does Mike Richards work for?
Mike Richards works for Language I/o
What is Mike Richards's role at the current company?
Mike Richards's current role is Powering Meaningful Conversations with your Global Customers.
What is Mike Richards's email address?
Mike Richards's email address is mi****@****dge.com
What schools did Mike Richards attend?
Mike Richards attended British Columbia Institute Of Technology, Sales Courses.
What skills is Mike Richards known for?
Mike Richards has skills like Localization, Business Development, Globalization, Internationalization, Program Management, Sales, Management, Project Management, Localization Testing, Multilingual, Saas, Website Localization.
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