Michael Ma Email & Phone Number

Singapore

Singapore

Leading Fund Operations team for a Singapore based asset management company. Responsible for overseeing daily operations ensuring that our processes run efficiently and have effective control in place. My focus is on optimizing our workflow, enhancing productivity, and delivering the highest quality of service to our clients. With more than 15 years of experience in operations management and a strong background in alternative investment and fund operations. I am committed to driving our operational strategies forward and fostering a culture of continuous improvement.

Singapore

- Leading the Singapore Investment Accounting team and responsible for handling all aspects of accounting, STAT reporting services, performance reporting and Client queries- Developed a detailed knowledge of Blackrock’s capabilities such as Aladdin and how to work collaboratively with other department such as Risk Management and Performance Reporting in delivering Client deliverables

Hong Kong Sar

- Lead a global team to transform Fund Services Operations with digital and automation agenda and prepare the business to grow sustainably- Design and implement Global Operations Model to Fund Services Ops teams globally- Standardize and automate manual and bespoke process to achieve straight through processing- Work in collaboration with Products, Operations, IT to promote new technologies and change the way of working

Hong Kong

- Responsible for reviewing current business process, identify key problem areas, perform advanced data analysis, suggest improvement and remediation- Oversee business process improvement across business functions across Pension/Sovereign Fund sector to Alternative/Hedge Fund/Private Equity Fund sector- Work closely together with Change team and Product team to find the right solution for Client

Singapore

VP of Middle Office Reconciliation team in Citco Singapore- Managed 3 teams, average team size between 10-12 staff- Involved/Lead in Deparmental Projects: Defining /Implementing Best Practice standards for Cash and Position reconciliation, Workflow management, automation of OTC confirmation, etc- Previously worked in Fund Accounting (5 years of experience)

Canada

- Review daily & monthly deliverables; ensured the highest quality of reporting package to Client and timeliness of delivery- Monitor daily operations; provide guidance to Fund Accounts in resolving issues related to trade processing, outstanding cash / position breaks, dividends / corporation breaks and security setups- Implement adequate risk control measures and perform secondary checks to ensure correctness; run valuation models in Bloomberg to verify prices for Swaps, Swaptions instruments- Responsible for year-end external and internal audit and prepare the full set of financial statements for Auditor’s review

Canada

- Manage a complex 20B Client with 5 investment layers and total of 22 funds, complex fee calculations – performance fee clawbacks and management fee rebates; invest in side-pockets and OTCs - Review weekly, monthly NAV valuations, Performed P&L allocations on excel spreadsheets and in the systems (Hedgetek and Paxus)- Coordinate and planned internal / external audits