Michael Macartney Email & Phone Number

Telford, England, United Kingdom

Newton-le-Willows, England, United Kingdom

Aiding with the collection of outstanding debts across the business through the daily management of individual clients that form part of a the teams caseload. Understanding confidently the clients different stages of their claim and providing support and knowledge to move forward within the process, avoiding delays to ensure settlements are made whilst.

Warrington, United Kingdom

As a travel sales agent working in the inbound contact centre for the British Airways Executive Club, I answer incoming calls and queries from active members in regards to the best way to redeem their hard earnt Avios points. Ensuring all calls have the customers expectations met/exceeded through educating and upselling products to keep customers informed.

Perth, Australia

Working as a utilities person at CPM’s Sino Magnetite Mine in Karratha across the kitchen preparing and serving food to fellow staff members as well as maintaining the upkeep of the grounds and maintenance of surrounding communal buildings. Working 12 hour night shifts on a 2:1 rosta basis, I was able to develop self motivation and time management skills.

Adelaide, Australia

Working at Olympic Dam Mine with 3,500 people on site.Working 12 hours on a 2:1 rosta basis, it was my responsibility to book in new arrivals to the site twice a week resulting in an average of 1000 people a time. Assigning arrivals with their room, key, a map of the site and any other requirements they would need during their stay. Receiving reports from.

Adelaide, Australia

Discussing business needs and taking orders over the phone from Australian and New Zealand customers, whilst educating them about new products and offers. Greeting members in-person to respond to their needs and concern and up sell on orders whilst promoting products. Responsible for processing and auditing transactions, including deposits, withdrawals.

Australia

Travelling around Southeast Asia and Australia and witnessing first hand diverse cultures and individuals with various perspectives and life experiences. This has enabled me to gain a clearer understanding of how other individuals live and not to take anything for granted.I had the pleasure of utilising a Working Holiday Visa in Australia and completed 6.

Telford, United Kingdom

Planning daily route for haulliers, Trade and Home Delivery.Printing and running the schedules and drops of each planned run for divers. Liaising with drivers making sure they are on time to stores and any delays or changes that may occur.Liaising with Sales team with any new, late urgent orders and cancellations.Issuing out any outstanding collections to.

Telford, United Kingdom

Greeting patients politely and ensuring that the appointment system is run efficiently, monitor the flow of patients to and from consulting rooms, managing queues through telephone and face to face interaction Advise patients of relevant charges for non-NHS services, accept payment and issue receipt for same. Explain practice arrangements and requirements.

Dudley, United Kingdom

 ESA advisor dealing with customers who suffer extreme barriers into employment, such as mental health, drug and alcohol substance abuse, recovering addicts and physical disabilities Conducting face to face fortnightly reviews as well as telephone reviews ensuring their journey into employment is tailored to the individuals needs and capabilities.

Wolverhampton, United Kingdom

 Managing a caseload of 250 live customers with live claims to both JSA and ESA aged 18+ Matching customers to exclusive vacancies and apprenticeships, with ongoing in work support Acknowledging customers individual needs whilst also helping them overcome personal barriers to find and succeed in sustainable employment Ensuring all documentation is.

Telford, United Kingdom

 Provided support to consultants with recruitment and compliance of new candidates through to job starts Ensuring all files are compliant and ready for audit by checking all references, training courses are booked and all information is accurate as well as being relevant  Handling incoming calls, email enquiries for potential candidates and passing.

Newport, United Kingdom

Ensuring all insurance policies are updated accurately and in accordance with company policiesHandling all correspondence professionally including all private correspondence is handled confidentiallyPreparing all technical documentation with the correct specificationsDealing with commercial wholesalers both face to face and via telephone and email

Telford, United Kingdom

Managing up to thirty young children per session whilst maintaining their concentration and participationUsing fresh and exciting teaching styles to perform to the best of my teaching abilities Making sales calls to local schools and youth clubs to sell the Premiere Sports services and provide activities to youngsters Encouraging children to lead a healthy.

Newport, United Kingdom

Developing exceptional face to face customer service skills and adapting to customer trends throughout the yearEnsuring stock rotation, food handling, company and government health and safety policies are adhered to on a daily basisPromoting new brands and products in store to visiting customersIn charge of ordering, preparing and presentation of new and.

Telford, United Kingdom

Completing various temporary contracts for a variety of employers Enhancing my administrative skills to understand the importance of accurate documentationDeveloping an ability to pick up new skills effectively in a fast paced environmentExcellent customer service levels face to face and over the phone.

Ba (Hons) Sports Management, Sport And Leisure, 2:2

University Of Central Lancashire, Sport And Leisure Management, Mmm

Btec National Diploma Sports Science, Sports Science, Mmm