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Michael Macisaac is listed as Dedicated and Experienced IT Professional based in Vancouver, British Columbia, Canada. AeroLeads shows a work email signal at ubc.ca and a matched LinkedIn profile for Michael Macisaac.
Michael Macisaac previously worked as Business Systems Analyst at The University Of British Columbia and Solutions Architect at Cloudsmith. Michael Macisaac holds Doctor Of Philosophy (Ph.D.), Neuroscience from The University Of British Columbia.
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AeroLeads found 1 current-domain work email signal for Michael Macisaac. Compare company email patterns before reaching out.
- collaborative member of innovative, cross-functional teams - subject matter expert in several enterprise applications- effective communication with technical/non-technical internal and external audiences- advanced technical, problem solving, and troubleshooting capabilities- proven customer advocate
Listed skills include Linux System Administration, Api Management, Red Hat Linux, Ubuntu, and 46 others.
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Vancouver, British Columbia, Canada
- gathering requirements from functional teams/stakeholders to define API requirements and design specifications- interrogating REST and SOAP web services- creating Workday Report-as-a-Service (RaaS) reports to provide data to UBC APIs- lead for UBC Academic API within IRP Student Technical Delivery
Belfast, Northern Ireland, United Kingdom
- delivering product demos to prospective customers- providing pre-sales technical support to sales teams - creating, producing, and hosting a new Cloudsmith YouTube Stream- story-boarding, creating, and editing videos to showcase Cloudsmith technologies for consumption on company YouTube channel and website- creation of a new blog series and writing a first edition blog article- representing Cloudsmith at PowerShell + DevOps Global Summit and KubeCon + CloudNativeCon Europe 2022
Vancouver, Canada Area
- recruitment, training, and mentoring of junior systems analysts- project management, oversight, and implementation of several enterprise applications for University clients (e.g., March Command VMS, Utilities and Waste Management System, Parkade Digital Signage, ICT ProtegeGX)- attendance of IT/OT Convergence, Industrial Control Systems Security, Azure Fundamentals, and Ansible Automation technical workshops- implementation of a highly-available Remote Desktop Services solution- Linux and Windows server systems administration with automated configuration management via Ansible- Creating and maintaining technical documentation on a SharePoint site for more than 50 applications
Vancouver, Canada Area
- product owner and scrum master for an Ansible implementation project- administration, troubleshooting, and maintenance of Windows and Linux servers- re-configuration and documentation of Linux HA cluster- secure data wipe of legacy physical servers- acquiring subject matter expert knowledge of several enterprise applications (e.g., Genetec AutoVu, BriefCam, Access Control Management System)
Vancouver, Canada Area
- providing on-demand technical support and troubleshooting to end users- researching, recommending, and facilitating new hardware and software purchases- installing, configuring, and administering workstations and file and web servers- writing website and database technical documentation for a non-technical audience- creating and delivery tutorials to non-technical audiences
Vancouver, Canada Area
- developing integration solutions for API Management (APIM) products- lead engineer and product owner for cross-product APIM/APM integration- lead engineer for Fast Healthcare Interoperability Resources (FHIR) healthcare vertical solution- resolving escalations for customers on-site and remotely- early adopter, facilitator, and customer point of contact for SaaS product solution- supporting and enabling Professional Services, Sales Engineering, Development, and Support teams in the configuration and implementation of APIM products- writing technical documentation for APIM products
Vancouver, Canada Area
- advocating for, and participating in, the development of an industry-leading API Management application, the CA API Developer Portal (formerly the Layer 7 API Portal)- working with Development, Quality Assurance, Documentation, Professional Services, Sales Engineering, and Support teams in the development and support of the API Portal- installing, configuring, customizing, and troubleshooting issues with the API Portal (a Red Hat based appliance)- point of escalation on the Development team for Priority 1 customer Support issues- Scrum Master for the development of a new, re-platformed version of the API Portal- writing technical documentation and delivering training for the API Portal- maintaining and developing upgrade scripts, and creation of Virtual and Amazon machine images
Vancouver, Canada Area
- providing tier 1, 2, and 3 technical support for product offerings (i.e., Layer 7 Gateway, API Portal, OAuth Toolkit, and ESM Server)- troubleshooting system, network, and security issues for hardware and virtual Gateway appliances- integration of products into large, heterogenous production and non-production networks- installation, configuration, and monitoring of Red Hat based Gateway appliances- setting up, monitoring, and troubleshooting MySQL replication- writing and vetting knowledge base articles and whitepapers- technical support lead for the Layer 7 API Portal
Vancouver, Canada Area
- installing Linux servers, workstations, and clusters in support of complex data analysis and numerical modelling- providing tier 1, 2, and 3 technical support via a ticketing system on Linux, Mac, and Windows platforms to approximately 500 users- monitoring servers and workstations using Nagios software; network analysis and configuration using the UBC Transmogrifier; and maintaining departmental and University-wide DNS entries- configuring and maintaining backups for large sets of scientific data (i.e., approximately 100TB)- creating and maintaining new user accounts using NIS and a custom PHP-based web portal- configuring, monitoring, and repairing RAID arrays
Vancouver, Canada Area
- administering web servers running Apache, MySQL, and PHP services- designing, developing, and maintaining several websites for affiliate institutions and organizations using custom PHP code and content/learning management systems (Drupal and Moodle)- recruiting and supervising web development staff and students- providing graphic design for web and print media to various College supported projects- designing materials and instructing IT tutorials for College users- coordinating College’s first annual report and providing leadership in scheduling personnel, collating materials, and establishing/monitoring completion timelines- writing, preparing and submitting a successful $12,000 academic equipment grant
Vancouver, Canada Area
- installing, configuring, and administering a file and web server- configuring Samba as a domain controller and fileshare provider to heterogenous OS workstations - troubleshooting and repairing laptop and desktop computer software/hardware systems- designing, developing, and maintaining a website using XHTML, CSS, PHP, and MySQL- configuring automated backups of scientific data from workstations- reconciling monthly expenses, establishing budgets, monitoring financial transactions and providing regularly scheduled financial reports
I was awarded an NSERC PGS M scholarship for my studies. Program 25% completed
My studies were in Physiological Psychology (Neuroscience) culminating in a thesis entitled "Anxiolytic effects of benzodiazepines persist.
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Michael Macisaac is listed as Dedicated and Experienced IT Professional.
AeroLeads has found 1 work email signal at @ubc.ca for Michael Macisaac.
Michael Macisaac is based in Vancouver, British Columbia, Canada.
Michael Macisaac has worked for The University Of British Columbia, Cloudsmith, Self Employed, Central 1 Credit Union, and Ca Technologies.
You can use AeroLeads to view verified contact signals for Michael Macisaac, including work email, phone, and LinkedIn data when available.
Michael Macisaac holds Doctor Of Philosophy (Ph.D.), Neuroscience from The University Of British Columbia.
Michael Macisaac is listed with skills including Linux System Administration, Api Management, Red Hat Linux, Ubuntu, Shell Scripting, Centos, Debian, and Mysql.
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