Michael Mackey Email & Phone Number

Denver, Colorado, Us

Starlight Software Solutions is an integrated suite of mobile and desktop applications that work together in real-time to streamline operations for the waste and transportation industries. With live dispatch, location, and tracking software, businesses have full transparency into their inventory and mobile driver network for complete asset management insight. Starlight's portfolio of software offerings provides commercial haulers, contractors, governments, and consumers access to state of the art tools designed to drive efficiency, profits, and ease-of-use.

Salt Lake City, Ut, Us

Product Management (25%) • Created a product roadmap, aligning budget, resources and achievable technical milestones for the IoT Security products• Redesigned core product from one that required extensive costly integration to one that was quick and easy to integrate into a customer’s productTeam Management (40%)• Inherited a very young, struggling engineering team. Gave them just enough process and direction to get them moving forward in an efficient manner toward the company’s product development goals• Integrated two engineering team’s post-merger between Centri and AgilePQ• Manage team of 9 across 3 locations (Seattle, Salt Lake and Guadalajara)Technical Sales (35%)• Provided half of the technical sales function meeting with potential customers alongside sales, providing demos and answering technical questions• Reworked technical sales process, creating multiple product demos and technical slide decks to improve customer understanding of the AgilePQ productsTechnologies Utilized• C, C++, Angular, Node.js, AWS, quantum safe encryption, Linux

Seattle, Wa, Us

Product Management (20%) • Contributed to and/or authored 8 patents on data security and optimization• Created a product roadmap, aligning budget, resources and technical milestones for the productsTeam Management (40%)• As one of the founders on the leadership team, performed and participated in many of the tasks involved in getting a company off the ground, including hiring of 27 of 33 staff from my personal network• Provided hands-on leadership to Product Engineering, Product Management, Services and DevOpsTechnical Sales (40%)• Provided all the technical sales function meeting with potential customers alongside sales, providing demos and answering technical questions• Spoke at many IoT and Security related events and participated on several industry panelsTechnologies Utilized• C, C++, python, Node.js, AWS/Azure, AES, Salsa20, streaming compression, Android, iOS, Linux

Burlington, Ma, Us

Team Management (30%)• Turned around underachieving team to high morale and high performance• Managed organization of 45 across 4 locations (Bellevue, Montreal, London & Hyderabad)Customer Integration (50%)• Subject matter expert for all customer implementations and core products• Managed onsite deployments in 5 different countries (UK, Spain, Portugal, Germany, India)Process Improvement (20%)• Reengineered PS delivery processes (to be Agile based) and designed new integration architecture to drastically cut deployment costs• Introduced new estimation process, improving the quality and reliability of project estimates

Chesterfield, Mo, Us

Team Management (40%)• Managed a team of 5 software engineers, 4 quality engineers & 1 project manager• Developed team training methodology that was utilized across professional servicesTechnical Customer Management (40%)• Directed 4 large software releases to on-time, under-budget completion, with revenues up to $350,000 per release.• Introduced new estimation process, improving the quality and reliability of project estimatesProcess Improvement (20%)• Reduced regression tests from 2,000 to 800 and cut staffing requirements from 5 engineers to 2 through initiation of test case recovery process and test automation.• Reengineered testing processes and devised new policies for test environments.• Improved estimate accuracy 30% by enhancing use of time tracking system data.

Directed Professional Services development organization of up to 22 employees in software development and solutions architecture for all West coast OEM accounts, including Toyota, Lexus, Honda, Hyundai, Nissan, and Mitsubishi. Hand-selected as technical director for new media services division. Designed products and platforms, oversaw software in production environments, and ensured compliance with service level agreements (SLAs). Supported sales personnel and served as technical liaison with clients.