Develop and execute comprehensive strategic plans aligned with the company's long-term objectives. Plan and prioritize efforts to build a central governed enterprise data source with essential business metrics. Collaborate with executive leadership to define strategic priorities and identify growth opportunities. Utilize advanced analytical techniques to extract insights from complex datasets.Identify areas for improvement across various business functions and develop actionable recommendations to enhance operational efficiency and profitability.Collaborate closely with cross-functional teams, including Sales, Customer Success, Marketing, GTM Operations, and Product Development, to align strategic initiatives and drive cohesive execution.Provide strong leadership to the analytics community, fostering a culture of collaboration, innovation, and continuous learning. Mentor junior team members to develop their analytical and strategic capabilities.Develop sophisticated forecasting models to predict future performance and mitigate risks. Conduct scenario analysis to assess potential outcomes and support strategic planning efforts.Communicate key findings, insights, and recommendations to senior leadership and other stakeholders through compelling presentations and reports. Translate complex analytics into actionable insights for non-technical audiences.

• Partner with cross functional teams to build business focused analytics function• Develop maturity model that drives actions for the Sales and Customer Success teams• Build upon account health metrics to provide easily interpreted real time health scores• Build upon sales prospect propensity scoring

• Create & Maintain optimal data pipeline architecture to assemble business data with python• Understanding business needs to identify KPI's and create metric trackers• Feature engineering for renewal predictions• Leverage API's to gather data• Automate PDF review process• Provide proactive data snapshots to prepare services team for customer callsTools & Languages: Python, Pandas, SQL, Presto SQL, SOQL, AWS Athena, Salesforce

Providing analysis and consultation to ensure that new licensing models are accurately tracked and enforced. Driving discovery analysis for the integration of a recently acquired company in areas of consumption tracking and analytics. Working cross-functionally with Sales, Product Management, Product Marketing, Customer Success, and Sales Operations to align on the future product offerings. Maturing an over-utilization process between Sales and Services with regards to process, enablement, and metrics. Involved in a FEDRAMP rollout.

As a Business Analyst at CA Veracode I am focused on financial results related to customer consumption of SAAS products. This requires cross functional work with Sales and Program Managers. Improving the practice maturity in this area has required enabling the sales team and Program Management team around the process as well as the analytics involved. Often working with Engineers and Product Managers to ensure accurate consumption metrics are provided to internal and external customers. Recently involved in the roll-out of new products. This involvement required considering how these new products impact existing products. It also required understanding what new metrics will be required.Additional areas of focus:- Renewal Tracking- Incentive Tracking- Time Tracking- KPI's

Responsible for generating regular (daily, monthly, and quarterly) license consumption information. Analysis is performed at both the individual customer and aggregate portfolio level. Responding to adhoc requests from internal constituents. Providing reports on other components of services utilization, including tracking billable hours for the program management team, renewal tracking, active customers, index reports, up-sell opportunities, and other operational metrics.

Involved in preparing weekly, monthly and ad hoc invoices. Monitoring projects to ensure significantly aged receivables are followed-up on by project managers and that work in progress balances are billed on a timely basis. Process labor and expense transfers between projects. Assist with revenue recognition. Provide guidance and assistance to project managers on internal procedures.

Reviewing legal documents to ensure timely payment for consulting efforts. Entering information into Oracle projects, Oracle budgets, Oracle agreements while also adding clients in Oracle customer maintenance. Involved with CRM tracking. Oversees transaction controls on overhead projects. Involved with implementing new project management software referred to as Lead to Contract. Involved with BI reports that generate staff lists for 800+ employees as well as project lists that cover thousands of projects.

Managing 40 plus associates in customer service. Constantly interviewing candidates for new positions and coaching other associates to move up within the company. Involved in writing schedules for all associates. Recognition and accountability are large parts of this position and when it is necessary praise will be given and hard conversations will take place to course correct areas of opportunity.

Responsible for a department that sells 5 million dollars worth of doors and windows annually. Involved with ordering of products, expediting special orders, changing adds, telecommunication with customers, and marketing special promotions.

Coordinate with a co-leader to plan the entirety of the trip from an idea to itineraryCommunicate the details of the trip and facilitate team building exercises at meetings during the academic year prior to trip departureCreate an anticipated budget that is both reasonable for the Community Service Office to provide and is realistic for trip needs

Involved in designing doors and windows for customers. Evaluating customer needs in order to design the right product. Also involved in downstocking merchandise and ordering in stock merchandise.

Managed intake of class duesMaintained, balanced, and reported on the class budgetOrganized and executed programming events and trips for the class of 2012Demonstrated familiarity with, analyzed, and voted on policies and programs to recommend to the President, Cabinet, and University System Board of Trustees with regard to all matters that impact the quality of academic life

Assisted in planning and organizing what teams would play on specific courts at specific times while taking into consideration student class schedules. Responsible for resolving conflicts between players. Supervised referees during games.

Involved in stocking shelves and communicating with customers. Rotated products to maintain a quality appearance for customers.

Apprentice type position. Provided materials for licensed electricians. Learned basic electrical skills.