• Setup, support, and configuration of Systems in hospitals in Ireland and Italy.• Responsibility for Business Continuity Ireland & Italy.• Responsible for the Review & Remediation of All Computer & Comms Rooms in Ireland • Project Lead on a number of Hospital System Remediations and Introductions.• Documentation of Work Instructions and SOPs for the IT Systems.• Responsible for the Complete Review of Backups & Disaster Recovery Procedures in Ireland & Italy.• Remediation of Backup Solutions to New Onsite & Azure Storage platforms.• Reviewing of Data Integrity Practices & Procedures for IT Systems and Databases in UPMC• Introduction of New VSAN ESXi VMware Environment into Aut Even Hospital, Kilkenny.• Reviewing of UPMC Server & Data Environments in Azure

• Responsible for all Comms Rooms (14) & Computer Rooms (2). This includes all environmental factors such as power, cooling, fire suppression etc. • Evaluation of new products and performing proof of concept testing.• Numerous Data Migrations ranging from Oracle Databases to File Server & application migrations.• Setup, support and configuration of Computer Infrastructure including Network, SAN, Brocade and Servers.• Responsible for the setup and support of Vmware vSphere, 3.5, 4.0, 5.5• Manage support to over 1400 users, 1200 PC’s, 180 Laptops and 70 Servers.• Liaise with vendors on technical projects, installations and error resolution • Liaise with the Infrastructure Teams in the other Production plants and offices globally as part of the European Network Team.• Responsibility for all Backup, Restore & Disaster Recovery.• Responsibility for all Mobile Computing and Devices. Support to over 100 + users.• Technical Lead on all IT Infrastructure expansion activities and projects – Waterford plant has expanded to half a million square feet. • Manage, update and report status of projects using established control documents.• Introduction of new Manufacturing platforms – Standalone to new Rack mounted systems.• As part of a team, successfully kept system uptime to 100% while 4 major building expansions took place.• Domain Enhancements – DHCP Expansions, IP Consolidation.• Introduction and sourcing of new tools, applications & technologies.• Ensure key project milestones are established and achieved.• Review contracts for external services & support.• Management of multiple external leased lines.• Write, Review and Approve Official Documents such as SOP’s Work Instructions and make sure that all are fully up to date and Compliant with Company policies & procedures.

• Configuration of Cisco Network Catalyst Switches.• Setup, Support, Troubleshooting and Configuration PC’s, laptops & general hardware and peripherals – Scanners, Bar Code Readers, Touch Screens.• Responsible for Backups, Restore & Disaster Recovery Testing (Recovery Testing with External Vendors) and Contingency Planning.• Installation and support of Software Applications.• Installation of file and Print – Local and Network.• Configuration and support of Exchange 2000 – 2003, 1000 + users.• Windows Server Migrations from Windows NT, Server 2000 to Windows Server 2003.• Configuration of new Microsoft Clustered Systems.• Windows Server 2000, NT, Server 2003 Troubleshooting• Designed, implemented and project managed multiple projects within the Enterprise Infrastructure.• Support of Remote users – Laptop and Software support.• Active Directory, DHCP, DNS support and configuration.

• Troubleshooting hardware & software problems in a LAN/WAN environment• Windows Server 2000, NT Support of 30 plus servers.• Installations of PC’s, Laptops, Printers and all Office applications.• Active Directory user setup and Microsoft Email configuration• Support and install of all Production PC’s• Modem Card and Remote Connection Troubleshooting.• Installation of all Microsoft products

• Troubleshooting hardware & software problems in a 24 x 7 LAN/WAN environment• Windows Server 2000, NT Support of 30 plus servers.• Support all MES applications created in-house and vendor sourced such as Wonderware, Intrack & Intouch.• Troubleshooting of machine PLC faults and applying changes to PLC tags.• PC and Software Installations• MES User Account Management• Support of Industrial Printers and label printers such as SATO printers.